AI-Powered Support Engineer - Distributed Systems & Partners

Meta; Dublin; On-site; EUR 70,000 - 90,000; Full time

Job summary

Meta is seeking a Business Support Engineer to enhance partner satisfaction through engineering support and innovative AI solutions. In this role, you will leverage AI tools and manage complex outages while collaborating with cross-functional teams.

Ideal candidates possess significant experience in software engineering, particularly in API development and distributed systems. You will track industry advancements, ensuring high availability and driving continuous product improvement. Join us and enable businesses to thrive using AI technology.

Qualifications

• 3+ years of experience as Software Engineer or Site Reliability Engineer.
• Proven experience in API development and debugging cloud-based infrastructures.
• Experience with full web stack, REST API, and debugging support.

Responsibilities

• Provide proactive and reactive engineering support for partners.
• Troubleshoot large-scale distributed systems and partner integrations.
• Build, launch, and optimize AI solutions using Llama and other LLMs.

Skills

API development

Python

React

SQL data analysis

AI tool integration

Distributed systems

Tools

Kubernetes

Job description

Meta is seeking a Business Support Engineer to enhance partner satisfaction through engineering support and innovative AI solutions. In this role, you will leverage AI tools and manage complex outages while collaborating with cross-functional teams.

Ideal candidates possess significant experience in software engineering, particularly in API development and distributed systems. You will track industry advancements, ensuring high availability and driving continuous product improvement. Join us and enable businesses to thrive using AI technology.