Application Support Engineer - AI-Driven Ops & Onboarding

Millennium; Dublin; On-site; EUR 65,000 - 90,000; Full time

Job summary

Millennium is seeking an experienced technical support professional in Dublin to keep critical investment platforms running smoothly. You will provide day-to-day system support, work to raise software delivery standards, and assist Middle Office/Operations teams on projects from start to finish.

The role prioritizes problem solving, clear communication, and teamwork. A BS in CS and strong prioritization are required; experience with AWS and AI tooling is a plus.

Qualifications

• 5+ years of experience in a technical support role within financial services or investment management.
• Strong problem solving, analytical and teamwork skills.
• Clear written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with AWS cloud technologies and AI tooling is a plus.

Responsibilities

• Provide day-to-day support for multiple systems across MLP.
• Deliver hands‑on operational support to improve software delivery and the end‑user experience.
• Support projects end to end across Middle Office and Operations systems.
• Drive process improvements through automation and the use of AI tools.
• Lead application onboarding initiatives across the team’s platform environment.

Skills

Technical support

Problem solving

Communication

Teamwork

Prioritization

Education

Bachelor's degree in Computer Science

Tools

AWS Cloud

AI tooling

Job description

Millennium is seeking an experienced technical support professional in Dublin to keep critical investment platforms running smoothly. You will provide day-to-day system support, work to raise software delivery standards, and assist Middle Office/Operations teams on projects from start to finish.

The role prioritizes problem solving, clear communication, and teamwork. A BS in CS and strong prioritization are required; experience with AWS and AI tooling is a plus.