Agile Coach

HCLTech; Dublin; On-site; EUR 90,000 - 130,000; Full time

Job summary

HCLTech is seeking an experienced Agile Coach to drive enterprise-scale Agile adoption across Tribes and squads. You will coach Heads of Tribes, Scrum Masters, and Product Owners, enabling high-performing teams and a culture of continuous improvement.

The role emphasizes facilitation, mentorship, and governance, with a strong focus on DevOps practices, backlog alignment, and customer-centric delivery. Dublin-based opportunity with global impact.

Qualifications

• Proven expertise in Agile (Scrum/Kanban) and coaching at scale.
• Experience coaching distributed teams and leading agile transformations.
• Strong facilitation, mentoring, and conflict-resolution abilities.
• Proficient with Jira/Confluence and other agile tooling.
• Solid understanding of software development, DevOps and CI/CD practices.

Responsibilities

• Coach Heads of Tribes, Scrum Masters, Product Owners, and squads on Agile frameworks and practices.
• Assess Agile maturity across squads and tailor coaching strategies.
• Lead and facilitate ceremonies, retrospectives, and workshops for continuous improvement.
• Promote a project-to-product mindset and psychological safety within teams.
• Collaborate with product leadership to align backlog and delivery with business value.

Skills

Agile frameworks

Distributed coaching

Facilitation skills

DevOps/CI-CD

Jira/Confluence

Stakeholder mgmt

Communication

Tools

Jira

Confluence

Job description

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered on digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of $13+ billion.

For more information on how we process your personal data, please refer to HCLTech’ s Candidate Data Privacy Notice.

Agile Coach

Purpose

To play a vital role in facilitating and nurturing the Tribe operating model to improve operational efficiency, achieve delivery excellence, and enhance team dynamics.

Key Responsibilities

Agile Enablement:

• Coaching & Mentorship: Provide targeted coaching and mentoring to Heads of Tribes, Scrum Masters, Product Owners, and Squads on various Agile frameworks, including Scrum and Kanban. Adapt your approach to cater to the diverse needs and maturity levels of each team.
• Assessment of Agile Maturity: Conduct comprehensive evaluations of Agile maturity across different Squads, tailoring coaching strategies to enhance practices and address specific challenges.
• Facilitation of Ceremonies: Lead and facilitate critical Agile ceremonies, retrospectives, and collaborative workshops designed to encourage open dialogue, actionable insights, and commitment to continuous improvement.
• Promoting a Project-to-Product Mindset: Shift the focus of teams from merely completing tasks to delivering long term value through customer-centric outcomes, emphasizing the importance of understanding customer needs and business objectives.
• Advocating Psychological Safety: Create and nurture an environment of psychological safety, where team members feel empowered to experiment, voice their thoughts, and contribute to a culture of servant leadership and team empowerment.

Agile Coaching Across Roles:

• Supporting Scrum Masters: Guide Scrum Masters in their development as effective servant leaders and operational enablers within their Squads, equipping them with the skills to foster high-performing teams.
• Assisting Product Owners: Support Product Owners and Technical Product Owners in managing the backlog effectively, prioritising tasks based on business value and stakeholder engagement to maximise impact.
• Guiding Tribe Leadership: Offer insights and guidance to Tribe leadership on Agile governance, alignment of Objectives and Key Results (OKRs), and driving continuous improvement initiatives across the organisation.
• Facilitating Big Room Planning: Provide coaching or support during Program Increment (PI) Planning /Big Room Planning sessions, ensuring efficient cross-team coordination and alignment towards common goals.

Scaled Agile & Transformation Leadership:

• Adopting the Disciplined Agile Framework: Guide teams in seamlessly adopting and evolving the Bank`s Disciplined Agile Framework, ensuring a high level of adaptability and innovation.
• Collaboration with the Delivery CoE - Work alongside the Agile Coach competency lead to refine and advance Agile practices and governance structures, promoting best practices throughout the organisation.

Product & Delivery Alignment:

• Partnership with Product Owners: Collaborate closely with Product Owners and Technical Product Owners to ensure that backlogs are clearly defined and prioritised according to customer and business value, facilitating a strategic approach to delivery.
• Enhancing Backlog Management: Support teams in backlog refinement processes, iteration planning, and ensuring delivery readiness, fostering a proactive approach to identifying and addressing potential challenges.
• Promoting DevOps Practices: Advocate for the implementation of DevOps practices and Continuous Integration/Continuous Deployment (CI/CD) methodologies.
• 7+ years in Agile environments, with 3+ years in a Coaching capacity.
• Deep knowledge of Agile frameworks (Scrum, Kanban, etc.).
• Experience coaching distributed teams and leading Agile transformations.
• Strong facilitation, mentoring, and conflict resolution skills.
• Proficiency in Agile tools (Jira, Confluence, etc.).
• Understanding of software development, DevOps, and CI/CD practices.
• Excellent communication and stakeholder management skills.