Aftersales Administrator | Customer Experience Lead

Auto Boland Group; Kilkenny; On-site; EUR 32,000 - 42,000; Full time

Job summary

Audi Kilkenny is seeking a highly motivated Aftersales Administrator to join our busy dealership team. You will provide essential administrative and customer service support across the aftersales journey, booking services and maintaining records.

The role demands excellent communication, organisation and attention to detail, with CRM system experience and the ability to work confidently in a fast-paced environment. Competitive salary and ongoing Audi brand training are offered.

Qualifications

• Experience using CRM systems to manage customer records and aftersales processes.
• Excellent communication and strong organisational abilities in a fast-paced environment.

Responsibilities

• Provide administrative and customer service support across the aftersales journey.
• Book services and maintain records to ensure accurate and up-to-date information.

Skills

CRM system experience

Communication skills

Organisational skills

Tools

CRM software

Job description

Audi Kilkenny is seeking a highly motivated Aftersales Administrator to join our busy dealership team. You will provide essential administrative and customer service support across the aftersales journey, booking services and maintaining records.

The role demands excellent communication, organisation and attention to detail, with CRM system experience and the ability to work confidently in a fast-paced environment. Competitive salary and ongoing Audi brand training are offered.