Admissions Assistant - Patient Access

Bon Secours Health System; Limerick; On-site; EUR 32,000 - 49,000; Full time

Job summary

Bon Secours Hospital Limerick is recruiting for an Admissions Administrator - Patient Access. The role oversees the booking and admission process to ensure a seamless experience for patients and the hospital, reflecting our commitment to quality, respect, care and compassion.

The position is full-time on a 35-hour week, with flexibility in days/times. Remuneration ranges from €31,618 to €48,927, depending on experience. A panel may be formed for future vacancies.

Qualifications

• Leaving Certificate or equivalent
• Have a minimum 2 years’ experience in an administration function
• Previous secretarial / administrative experience in a healthcare setting would be advantageous
• Previous Cash Handling experience
• Must be customer service orientated and maintain professional communication with patients, visitors and staff
• Possess the interpersonal skills to facilitate working effectively in a team ensuring strong relationship building and the ability to achieve department goals and objectives
• Ability to multitask within a team environment
• Previous experience using Patient Management Systems is desirable
• A good working general knowledge of private health insurance claims and billing is desirable
• To practice within and support the Bon Secours Mission and Values, policies, procedures, guidelines and new initiatives as directed / introduced by the hospital

Responsibilities

• Ensuring the booking and admission of a scheduled patient is seamless for patient, hospital and Consultant.
• Deliver high quality customer service and maintain professionalism in all interactions.
• Support the Patient Access Team Lead and colleagues to ensure efficient operations.

Skills

Customer service

Telephone manner

Teamwork

Attention to detail

Multitasking

Education

Leaving Certificate or equivalent

Tools

Patient Management Systems

Cash Handling

Job description

As part of Ireland’s largest private hospital group, Bon Secours Health System operates across the country, with over 4,000 staff members and a commitment to delivering compassionate, world-class healthcare. This new hospital in Limerick forms a key part of our ongoing investment in healthcare infrastructure, supporting our mission to provide advanced medicine and exceptional care to our patients. The hospital offers a wide range of specialist services, from cardiology to ophthalmology, and will play a pivotal role in enhancing healthcare provision in the Mid-West.

We are still recruiting exceptional people to join our team as we continue to expand our services at our new state-of-the-art hospital.

Click Here to learn more about working at Bon Secours Hospital Limerick.

Exciting Career Opportunity!

Admissions Administrator - Patient Access

Bon Secours Hospital Limerick are pleased to invite applications for the position of Admissions Administrator. The successful candidate will be responsible for ensuring the booking & admission of a scheduled patient is a seamless experience for the patient, the hospital and the Consultant and reflective of an environment where quality, respect, caring and compassion are at the center of all we do.

Post: Full-time - 1 year Fixed Term Contract

Hours of work: 35 hours per week, flexibility around working days and times is an inherent part of this role.

Remuneration: Grade 111 Clerical Scale €31,618 - €48,927 dependent on relevant experience.

The position would suit a self-motivated person with an ability to work effectively as part of a team. You must have a good telephone manner, excellent communication and interpersonal skills, be flexible, hard-working and efficient. Attention to detail is paramount in this role.

Eligibility Criteria:

• Leaving Certificate or equivalent

• Have a minimum 2 years’ experience in an administration function

• Previous secretarial / administrative experience in a healthcare setting would be advantageous

• Previous Cash Handling experience

• Must be customer service orientated and maintain professional communication with patients, visitors and staff

• Possess the interpersonal skills to facilitate working effectively in a team ensuring strong relationship building and the ability to achieve department goals and objectives

• Ability to multitask within a team environment

• Previous experience using Patient Management Systems is desirable

• A good working general knowledge of private health insurance claims and billing is desirable

• To practice within and support the Bon Secours Mission and Values, policies, procedures, guidelines and new initiatives as directed / introduced by the hospital

Panel: A panel may be formed from which future vacancies will be filled.

Informal enquiries to: Ms Eimear Byrnes Patient Access Team Lead [e-mail]

Bon Secours Health System is an equal opportunities employer. Our values of Human Dignity, Compassion, Stewardship, Service and Integrity guide everything we do. We are committed to fostering an inclusive and supportive workplace where all employees have the opportunity to thrive. We welcome applications from individuals of all backgrounds, abilities and perspectives, and provide reasonable accommodations throughout the recruitment process.