Claims Administrator

Hollybank Trustees Ltd; Dublin; On-site; EUR 32,000 - 45,000; Full time

Job summary

A leading healthcare provider in Dublin is seeking a Claims Administrator to join their finance team. The role focuses on the accurate collation of financial and clinical documentation to support claims. Responsibilities include ensuring timely payment for services, highlighting gaps in workflows, and building relationships with clinical staff. Candidates should have 2 years of experience in a healthcare setting, strong attention to detail, and proficiency in MS Excel and Word. This position offers a permanent full-time contract in a supportive environment.

Qualifications

• 2 years working in a healthcare setting.
• Experience in dealing with patients/customers.
• Self-starter with the ability to prioritize and multi-task.
• High attention to detail.
• Team player with ability to work on own initiative.
• Able to prioritise and multi-task.
• Proficient in MS Excel and MS Word.

Responsibilities

• Sourcing and collating required clinical documentation for accurate claims submissions.
• Working with Billing, Claims, and Accounts Receivables Teams for timely documentation delivery.
• Promoting a patient-centred culture of responsiveness to patient feedback.
• Identify potential pricing gaps related to contracts.
• Develop relationships with Medical Records and Ward Clerks to ensure timely billing paperwork.
• Achieve financial KPIs and meet department needs.
• Support Head of Finance Operations with other tasks as assigned.
• Promote a patient-centred culture and maintain patient dignity and choice.

Skills

High attention to detail

Ability to analyse high volumes of information

MS Excel and MS Word

Relationship building with internal and external personnel

Team player

Process Based Approach

Relationship building

Initiative

Prioritise & multi-task

Process driven

Deadline oriented

Tools

MS Excel

MS Word

Job description

Location: On site / Lucan, Co. Dublin, Ireland
Job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Administration
Salary: Negotiable Salary

Claims Administrator

Finance

Permanent

Job Purpose

As a key member of the Finance Team, the Claims Administrator will work with the wider Finance Operations function to ensure the timely and accurate collation of both financial and clinical documentation to support the claims process. The position will require frequent interaction with patient data, consultants, medical secretaries, clinical staff, and other key stakeholders. The position requires a participatory approach to the development of services and structures, embracing continuous quality improvement and the management of changes necessary to achieve organisational objectives.

Job Background/Context

The Blackrock Health Hermitage Clinic is a private hospital providing a full range of medical and surgical care across a broad spectrum of specialities. The Finance function has responsibility for the provision of financial management and reporting across all clinical and non-clinical areas of the hospital and is important in making a significant contribution, developing and maintaining best practice in management and financial accounting.

Key Responsibilities

• Sourcing and collating the required clinical documentation for our end-to-end claims process to support accurate claims submissions and follow-up queries to ensure payment is received for services provided by the hospital
• Working with the Billing, Claims, and Accounts Receivables Teams to ensure all documentation is delivered in a timely manner
• Highlight and correct potential gaps in the existing workflows to minimise the lead time between the point of discharge and receipt of payment
• Highlight/identify any potential gaps in pricing with regards to contracts
• Responsible for developing key relationships with relevant staff e.g. Medical Records, Ward Clerks to ensure all relevant billing paperwork is provided in a timely manner to assist with order-to-cash processes
• Responsible for the achieving financial KPI’s and ensuring the needs of the Department are met
• Other relevant tasks as identified/ allocated by the Head of Finance Operations and assigned individuals
• Promote a patient centred culture of openness and responsiveness to positive and constructive patient feedback and ensuring patient dignity, respect and choice is maintained in their care

Qualifications

• 2 years working in a healthcare setting
• Working in a team environment
• Experience in dealing with patients/customers
• Self -starter
• High attention to detail
• Ability to analyse high volumes of information
• MS Excel and MS Word
• Relationship building with internal and external personnel
• Team player with the ability to work on own initiative
• Able to prioritise and multi-task
• Process Based Approach
• Ability to work to deadlines

Please note that job descriptions are a reflection of the present service requirements and may be subject to review and amendments to meet the changing needs of the service. We reserve the right to close this vacancy early if sufficient applications are received.

It is essential that you have valid work permission for the Republic of Ireland to take up employment for this position.

Blackrock Health Hermitage Clinic is an Equal Opportunities employer, and we are committed to creating an environment that promotes equality and dignity at work.

Blackrock Health Hermitage Clinic is committed to providing reasonable accommodation when needed. Please advise if you have particular requirements, so that we can look into arranging reasonable adjustments to the recruitment process.