Administration & Transport Coordinator

The Rehab Group; Dublin; On-site; EUR 34,000 - 46,000; Full time

Benefits offered by this job

Pension scheme

Parental leave

Educational leave

Annual leave

Bike to work

Tax saver travel

Income protection

Sick leave

EAP

Wellbeing program

Job summary

The Rehab Group in Ireland is seeking an Administration & Transport Coordinator to join Rehab Enterprises’ Dublin sales function (Tallaght/Ballyfermot). This permanent, 39 hours per week role supports the sales team by handling first level customer enquiries and coordinating administration.

You will promote the services under the OGP framework, coordinate new and existing customer enquiries, set up accounts, prepare quotations, and ensure ISO 9001 standards are met while maintaining accurate

Qualifications

• Good level of general education.
• Certification in MS Word, PowerPoint and Excel.
• Experience in a similar administration role.
• Experience in a busy sales environment, preferably logistics.

Responsibilities

• Proactively promote and market Rehab Enterprises under the OGP framework, through customer awareness, assisting with the development of marketing material, promotional work etc, to ensure that the maximum commercial potential in realized from the contract.
• Coordinate all enquiries from new and existing customers, varying from single site locations to multi-site (240) locations, regarding the setup of new accounts, the preparation of quotations and proposals, etc, working in conjunction with the account manager.
• Coordinate the set up and administration of new customers including, data entry, SLA’s and scheduling, to include liaising with sub-contractors where appropriate. Ensure that the frequency, service type, shred type, is set up to ISO 9001 standards, whilst maximizing the potential value from each new and existing customer.
• Ensure that existing customers are provided with excellent customer service, dealing with queries as they arise, through the handling of customer complaints, and through the effective monitoring of customer satisfaction levels.

Skills

General administration

Communication skills

Problem solving

Education

General education

Tools

MS Word

PowerPoint

Excel

Job description

We are an independent voluntary organisation providing services and support for people with disabilities and their families for more than 70 years. Our work positively impacts the lives of over 12,000 people with disabilities, equipping them with the confidence, skills, and self-belief to achieve their expressed goals.

WE WELCOME ALL BACKGROUNDS AND ABILITIES!

We are an inclusive employer and encourage applicants from diverse backgrounds, including those with different abilities.

We are committed to providing an inclusive and accessible work environment for all individuals. If you require any reasonable accommodations during the application process or once employed, please let us know. Examples of accommodations we can provide include modified workstations, flexible work hours, assistive technologies, or adjustments to communication methods during interviews or in the workplace. Our goal is to ensure that all candidates and employees have the support they need to succeed in their roles.

Please contact us at any stage. We will work with you to meet your needs.

JOIN OUR TEAM AND MAKE A DIFFERENCE!

Administration & Transport Coordinator

Permanent, 39 hours per week

Ballyfermot/Tallaght

Job Purpose

The role is responsible for co-ordinating all aspects of Sales Administration for the Dublin based Sales function, (Tallaght / Ballyfermot) within Rehab Enterprises. The key tasks associated with this role will include ensuring that all first level customer enquiries are dealt with effectively and that procedures and controls are working within the company instructions / guidelines at all times.

The primary aim of the role is to support the existing sales team in developing the national OGP contract. The role holder will be responsible for administering all the sales activities, co-ordinating deliveries, customer service and assisting with implementation and effective operation of internal controls. Additional tasks will involve the maintenance of a good quality filing system and general administration.

What we're looking for:

• Good level of general education
• Certification in MS Word, Powerpoint and Excel
• Relevant experience within a similar administration role.
• Experience of working in a busy sales environment, preferably in a logistics environment.

Your Responsibilities

• Proactively promote and market the services of Rehab Enterprises under the OGP framework agreement, through customer awareness, assisting with the development of marketing material, promotional work etc, to ensure that the maximum commercial potential in realized from the contract.
• Co-ordinate all enquiries from new and existing customers, varying from single site locations to multi-site (240) locations, regarding the setup of new accounts, the preparation of quotations and proposals, etc, working in conjunction with the account manager.
• Co-ordinate the set up and administration of new customers including, data entry, SLA’s and scheduling, to include liaising with sub-contractors where appropriate. Ensure that the frequency, service type, shred type, is set up to ISO 9001 standards, whilst maximizing the potential value from each new and existing customer.
• Ensure that existing customers are provided with excellent customer service, dealing with queries as they arise, through the handling of customer complaints, and through the effective monitoring of customer satisfaction levels.

Closing Date: 18/11/26

Salary starting from €33,655 - €45,533 (pro rata), depending on experience and qualifications.

What we Offer:

• Company Pension Scheme
• Paid maternity/paternity/adoption leave
• Educational leave
• 27 days annual leave for Rehab Care and 24 days annual leave for NLN and 21 days annual leave for Enterprises
• Bike to work scheme
• Tax saver travel scheme
• Income protection
• Unpaid leave
• Health and Wellbeing programme
• Company credit union scheme
• Employee discount scheme
• Digital Doctor
• Financial support for studying and study leave
• Long Service Reward Scheme
• Sick leave
• Employee Assistance Programme (EAP)

These duties and responsibilities are a reflection of the present service requirements and may be subject to review and amendment to meet the changing needs of the services.

The Rehab Group is an equal opportunity employer.