Admin Team Member, My Time

ESB; Connacht; Hybrid; EUR 34,000 - 40,000; Full time

Benefits offered by this job

Generous Pension

Staff well-being programmes

Generous parental leave entitlements

Hybrid working arrangement

Job summary

ESB Networks is seeking a detail‑oriented MyTime Administrator in Galway to support timesheet and out‑of‑pocket claim processes, ensuring timely alignment with payroll. You’ll manage data, assist users, and help keep processes compliant and well-documented.

The role emphasizes stakeholder interaction, accuracy, and flexible hybrid work with two days per week in‑person. A third‑level qualification or equivalent experience is required, along with strong IT skills.

Qualifications

• 3rd Level qualification or equivalent work experience.
• Excellent IT skills (Microsoft Suite).
• Proven ability in Stakeholder management.
• Excellent communication and interpersonal skills.
• Highly motivated, able to work on own initiative as well as part of a team.
• High level of commitment and flexibility.
• Willingness to learn and develop.
• Strong teamwork skills.

Responsibilities

• Supporting MyTime Solution users and key stakeholders by promptly responding to queries and helping with day-to-day requests.
• Maintaining accurate MyTime data through regular data management, updates and checks.
• Encouraging timely submission and processing of timesheets with users and stakeholders.
• Processing out-of-pocket expense claims in a timely and accurate manner.
• Managing errors and resolving system discrepancies promptly to support accurate payroll and reporting.
• Maintaining evidence and records in line with agreed processes and record-keeping requirements.
• Following data protection requirements when handling employee, timesheet and claims information.
• Support post-room activities.
• Completing weekly reporting tasks to help monitor activity, progress and outstanding items.
• Supporting the maintenance of process documents, job aids and guidance materials so they remain accurate and up to date.
• Assisting with system testing for upgrades, enhancements and change requests.

Skills

Stakeholder management

Communication

Interpersonal skills

Teamwork

Initiative

Flexibility

Willingness to learn

Microsoft Suite

Education

Third Level qualification or equivalent

Tools

Full Driving Licence

Job description

Position Description

The MyTime Team, within Digital & Process Support, play an important role in supporting ESB Networks’ timesheet and out-of-pocket claims processes, helping ensure accurate, timely alignment with payroll schedule.

Key Responsibilities

• Supporting MyTime Solution users and key stakeholders by promptly responding to queries and helping with day-to-day requests.
• Maintaining accurate MyTime data through regular data management, updates and checks.
• Communicating with users and stakeholders to encourage the timely submission and processing of timesheets.
• Processing out-of-pocket expense claims in a timely and accurate manner.
• Managing errors and resolving system discrepancies promptly to support accurate payroll and reporting.
• Maintaining evidence and records in line with agreed processes and record-keeping requirements.
• Following data protection requirements when handling employee, timesheet and claims information.
• Supporting post-room activities.
• Completing weekly reporting tasks to help monitor activity, progress and outstanding items.
• Supporting the maintenance of process documents, job aids and guidance materials so they remain accurate and up to date.
• Assisting with system testing for upgrades, enhancements and change requests.

Essential Experience and Qualifications

• Either 3rd Level qualification or equivalent work experience.
• Excellent IT skills (especially in the Microsoft Suite)
• Proven ability in Stakeholder management
• Excellent communication and interpersonal skills.
• Highly motivated, able to work on own initiative as well as part of a team.
• A high level of commitment and flexibility.
• Willingness to learn and develop.
• Strong teamwork skills.

Desirable

• Full Driving Licence.

Location

This position will be based in ESB Networks Depot, Sean Mulvoy Road, Galway. Smart Working at ESB is designed to make ‘in-person’ time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

Reporting To

My Time – Team Lead

Why Work with Us?

• Opportunity to lead Ireland’s transition to net zero carbon future
• Career development through mentoring and training
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Generous Pension
• Access to staff well-being programmes
• Generous parental leave entitlements
• Strong values-based and inclusive culture
• Strong commitment to diversity, equity and inclusion
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Salary

€33,590 – €40,204

Closing Date

09th September, 2026

Interview

• Accountable and Ethical
• Collaborative
• Growing and Adaptive
• Proactive
• Respectful and Supportive

More information on Our People Promise

Notes

Your application will be held in reserve for 6 months should you be suitable for the role.

The successful candidate will be required to evidence their right to work in the Republic of Ireland prior to commencement of employment.