Admin Team Member, My Time

Electricity Supply Board; Galway; Hybrid; EUR 32,000 - 48,000; Full time

Job summary

Electricity Supply Board in Galway is seeking a detail-oriented MyTime support professional to help manage timesheets and expense claims within a hybrid structure. You will respond to user queries, maintain data integrity and support payroll-aligned processes.

Ideal candidates will have a 3rd level qualification or equivalent, strong IT skills with Microsoft Office, and proven stakeholder management and teamwork abilities.

Qualifications

• 3rd Level qualification or equivalent work experience.
• Excellent IT skills (especially in the Microsoft Suite).
• Proven ability in Stakeholder management.
• Excellent communication and interpersonal skills.
• Highly motivated, able to work on own initiative as well as part of a team.
• A high level of commitment and flexibility.
• Willingness to learn and develop.
• Strong teamwork skills.
• Full Driving Licence.

Responsibilities

• Respond to queries from MyTime Solution users and stakeholders.
• Maintain accurate MyTime data through regular data management, updates and checks.
• Encourage timely submission and processing of timesheets.
• Process out-of-pocket expense claims accurately and promptly.
• Resolve system errors and discrepancies to support payroll and reporting.
• Keep evidence and records in line with processes and record-keeping requirements.
• Follow data protection requirements when handling employee data.
• Support post-room activities.
• Complete weekly reporting to monitor activity and progress.
• Maintain process documents, job aids and guidance materials.
• Assist with system testing for upgrades and changes.

Skills

Stakeholder management

Communication

IT skills (Microsoft Suite)

Teamwork

Self-motivation

Flexibility

Education

3rd Level qualification or equivalent

Tools

Microsoft Office

Job description

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The MyTime Team, within Digital & Process Support, play an important role in supporting ESB Networks’ timesheet and out-of-pocket claims processes, helping ensure accurate, timely alignment with payroll schedule.

The applicant should have strong interpersonal skills, good attention to detail and be comfortable dealing with a variety of stakeholders and have a good appreciation of the ESB Networks business.

Key Responsibilities

• Supporting MyTime Solution users and key stakeholders by promptly responding to queries and helping with day-to-day requests.
• Maintaining accurate MyTime data through regular data management, updates and checks.
• Communicating with users and stakeholders to encourage the timely submission and processing of timesheets.
• Processing out-of-pocket expense claims in a timely and accurate manner.
• Managing errors and resolving system discrepancies promptly to support accurate payroll and reporting.
• Maintaining evidence and records in line with agreed processes and record‑keeping requirements.
• Following data protection requirements when handling employee, timesheet and claims information.
• Supporting post-room activities.
• Completing weekly reporting tasks to help monitor activity, progress and outstanding items.
• Supporting the maintenance of process documents, job aids and guidance materials so they remain accurate and up to date.
• Assisting with system testing for upgrades, enhancements and change requests.

Experience and Qualifications

• Either 3rd Level qualification or equivalent work experience.
• Excellent IT skills (especially in the Microsoft Suite)
• Proven ability in Stakeholder management
• Excellent communication and interpersonal skills.
• Highly motivated, able to work on own initiative as well as part of a team.
• A high level of commitment and flexibility.
• Willingness to learn and develop.
• Strong teamwork skills.
• Full Driving Licence.

Location

This position will be based in ESB Networks Depot, Sean Mulvoy Road, Galway.

Smart Working at ESB is designed to make ‘in-person’ time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

Why Work with Us?

• Opportunity to lead Ireland’s transition tonet zero carbon future
• Career developmentthrough mentoring andtraining
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Access to staff well‑being programmes
• Generous parental leave entitlements
• Strong values-based and inclusive culture
• Strong commitment to diversity, equity and inclusion
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Closing Date

09th September, 2026

Interview

Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy:

Your application will be held in reserve for 6 months should you be suitable for the role.

The successful candidate will be required to evidence their right to work in the Republic of Ireland prior to commencement of employment.

Diversity, Equity and Inclusion Statement

ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.

Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, [e-mail].

About ESB

Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.