Ad Tech Technical Solutions Engineer – Revenue Enablement

Pantera Capital

Dublin

On-site

EUR 90,000 - 120,000

Full time

14 days+

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Job summary

xAI in Dublin is seeking a Technical Solutions Specialist for the Ad Technical Solutions team. You will bridge advertisers, sales and engineering, delivering high‑quality technical support to unlock revenue and improve campaigns.

The role requires 4+ years in technical support or ad operations, with strong analytical skills (Excel, SQL, BigQuery) and experience in ad tracking tools. Excellent communication is essential. You will work 5 days per week from our Dublin office.

Qualifications

Bachelor's degree or equivalent experience in a related field.
4+ years in technical support, solutions engineering, ad operations, or similar.
Strong analytical skills with Excel, SQL, Terminal and BigQuery.
Experience with ad tracking tools and website pixel/conversion tracking.
Background in advertising technology (AdTech) or social media ecosystem.
Experience collaborating with Engineering, Sales and Product teams.
Able to manage multiple high-priority projects and stakeholders.
Excellent written and verbal communication; able to translate tech concepts.
Ability to work 5 days per week from our Dublin office.

Responsibilities

Deliver prompt, clear technical support to advertisers and internal stakeholders.
Troubleshoot ad setup, tracking, and performance issues across X Ads products.
Collaborate with Engineering, Product, Sales and Operations to resolve issues.
Identify recurring problems and propose tooling, processes and automation.
Create clear documentation, FAQs and support content.
Monitor metrics and campaign data to improve quality and efficiency.
Manage multiple initiatives and deliver results against deadlines.
Relay insights to Sales in a business‑friendly way.