Account Manager – SME Financ

Cpl; Dublin; Hybrid; EUR 35,000 - 40,000; Full time

Benefits offered by this job

Commission structure

Career development

Training hours

Portfolio experience

Company culture

Job summary

Cpl, in partnership with a fast-growing Irish fintech, seeks an Account Manager to manage a portfolio of SME customers across Ireland. You’ll build lasting relationships with business owners, renew facilities annually and grow the book with new business across lending products.

The role combines on-site Dublin presence (4 days) with one day remote, a base salary of €35k-€40k plus commission and clear career progression.

Qualifications

• 2+ years’ experience in sales, relationship management or account management.
• Experience in lending or financial services is an advantage but not essential.
• Confident and warm on the phone, with an interest in how businesses work.
• Well organised and disciplined, with good CRM habits.
• Commercially minded and comfortable discussing money, margins and repayment capacity.
• Self-motivated, open to coaching and driven to hit targets.
• Aligned with a business focused on doing well and doing good.

Responsibilities

• Manage a portfolio of SME customers, sorted into tiers, with a set contact schedule for each tier.
• Drive renewals, with a target of renewing 80% of your book, and win back lapsed customers.
• Bring in new customers every month, directly, through introducers and through industry partner organisations.
• Own and develop at least one strategic partner relationship as a source of leads.
• Advise customers on the right product, explain costs clearly and coach prospects who are not yet fundable.
• Learn the company’s credit policy well enough to qualify applications accurately.
• Prepare complete, high-quality credit submissions that move through the process quickly.
• Meet your monthly lending volume and net fee targets.

Skills

Sales experience

Relationship management

Account management

Phone communication

CRM software

Target driven

Tools

CRM software

Job description

Account Manager – SME Finance (Multiple Positions)

Location: Dublin (4 days on-site, 1 day working from home)

Salary: €35,000 – €40,000 base + commission

Contract: Full-time, permanent

About The Company

Cpl is partnering with a fast-growing Irish fintech that provides fair, simple finance to small and medium-sized businesses across Ireland. It is a purpose-led company that has been backing independent Irish businesses for over a decade, and it is known for jargon-free advice and high service standards. With ambitious growth plans in place, it is expanding its Account Management team.

The Role

You will manage your own portfolio of SME customers, such as cafés, pharmacies, workshops and garages. You will build lasting relationships with the owners, renew their facilities year after year and grow your book with new business. You will work across a range of finance products, including flexible business loans, merchant cash advance and leasing. You will report to the Team Leader, Account Management.

Key Responsibilities

• Manage a portfolio of SME customers, sorted into tiers, with a set contact schedule for each tier
• Drive renewals, with a target of renewing 80% of your book, and win back lapsed customers
• Bring in new customers every month, directly, through introducers and through industry partner organisations
• Own and develop at least one strategic partner relationship as a source of leads
• Advise customers on the right product, explain costs clearly and coach prospects who are not yet fundable
• Learn the company’s credit policy well enough to qualify applications accurately
• Prepare complete, high-quality credit submissions that move through the process quickly
• Meet your monthly lending volume and net fee targets

Requirements

• 2+ years’ experience in sales, relationship management or account management
• Experience in lending or financial services is an advantage but not essential
• Confident and warm on the phone, with an interest in how businesses work
• Well organised and disciplined, with good CRM habits
• Commercially minded and comfortable discussing money, margins and repayment capacity
• Self-motivated, open to coaching and driven to hit targets
• Aligned with a business focused on doing well and doing good

What’s On Offer

• €35,000 – €40,000 base salary plus a commission structure (details given at interview)
• Permanent role with an established, growing Irish fintech
• A clear career path and protected training hours
• A ready-made portfolio and a brand that customers genuinely like
• A values-led, purpose-driven culture