Account Manager

Xenon Arc, Inc.; Dublin; Híbrido; EUR 41.000 - 50.000; Jornada completa

Descripción de la vacante

Xenon arc, based in Dublin, Ireland, seeks an Account Manager to drive revenue and manage end-to-end customer experiences. This full-time hybrid role requires 3 days in‑office and 2 days remote, with a base salary up to €45k plus incentives.

You will coordinate orders, payments, and logistics, while leveraging CRM tools to improve customer engagement. Applicants should have at least 3 years in account management or related roles and be fluent in English and German.

Formación

• At least 3 years of proven experience in Account Manager or related role.
• Fluent English and German (verbal and written).
• Entrepreneurial spirit with adaptability and drive to succeed.

Responsabilidades

• Expand revenue within assigned customer segment through multi-channel engagements (in-person, phone, web).
• Establish new customer relationships via prospecting and sales efforts.
• Direct customer order forecasts to meet projections for the segment.

Conocimientos

English

German

Customer-centric

Analytical

Travel flexibility

Team player

Sales

Herramientas

CRM software

Descripción del empleo

At Xenon arc, we’re transforming how producers connect with their customers.

We partner with leading companies—ranging from industrial chemical manufacturers to global food ingredient providers—to solve complex challenges in reaching and serving hard-to-access markets. By acting as an extension of our clients' brands, we help them grow sales, optimize operations, and embrace digital transformation.

Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to drive exceptional results. We don’t just distribute products—we create solutions that strengthen client-customer relationships and build lasting success.

FSLA Classification

Exempt

Reports to

Commercial Director

Main areas of responsibility:

• Expanding revenue within assigned customer segment through multi-faceted engagements, including in-person, phone, and web-based platforms (email, IM, etc.)
• Establishing new customer relationships through prospecting & sales efforts
• Directing customer order forecasts to ensure assigned customer segment meets projections
• Optimizing service levels to ensure a strong customer experience
• Owning the entire customer experience, including processing customer orders, collecting payments, and coordinating order logistics
• Utilizing CRM platform to capture customer-related data and daily activities

Basic Qualifications:

• At least 3 years of proven experience in an Account Manager, Customer Manager, Business Development, and/or relevant role.
• Fluent verbal and written communication skills in English and German. Additional language skills are welcomed!
• Entrepreneurial spirit with strong adaptability, creativity, and drive to succeed
• Strong team player; motivated and extremely customer centric
• Analytical and problem-solving ability
• Willingness to travel (up to 5%). Please note, this is primarily a desk-based sales role.

Preferred Qualifications:

• Demonstrated ability to work effectively across internal and external organizations
• Professional experience selling in a B2B environment
• Experience developing go-to-market strategies to drive revenue growth
• Experienced in use of customer relationship management (CRM) software

Location & Commitments:

• Location: Based in Dublin, Ireland.
• Full-time, permanent
• Work schedule: 3 days at the office, 2 days work from home.

Compensation:

• Up to €45k Euro base salary + incentive

Affirmative Action/EEO Statement

It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation. It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.