Account Handler | Personal Lines

Brown & Brown, Inc.; Cork; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Full support for CIP qualification

Competitive salary and bonus

Hybrid working opportunities

Discounted personal insurance

Employee stock purchase options

Free parking

Active Sports & Social Club

Wellbeing initiatives

Job summary

A leading insurance brokerage in Cork is seeking an Account Handler for Personal Lines. The role involves providing tailored insurance quotes for personal cars, vans, and homes while supporting customers with policy queries, renewals, and claims. Candidates should have strong customer service skills, attention to detail, and a willingness to complete the CIP qualification. This position offers competitive salary, hybrid working opportunities, and various employee benefits, including discounted insurance and an active sports club.

Qualifications

• A keen interest in insurance and a desire to complete the CIP qualification.
• Strong customer service skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Good communication skills, both verbal and written.
• Experience in an office, customer service, or sales role is an advantage.

Responsibilities

• Assist in providing tailored insurance quotations for personal cars, vans, and homes.
• Support customers with queries about their policies, renewals, and claims.
• Process documentation and payments with accuracy and efficiency.
• Stay informed about insurance products and market trends.
• Ensure compliance with legal and regulatory standards.

Skills

Customer service skills

Attention to detail

Good communication skills

Ability to multitask

Education

Desire to complete the CIP qualification

Job description

.Account Handler | Personal Lines page is loaded## Account Handler | Personal Lineslocations: Cork City, Ireland: Mallow, Cork, Ireland: Clonakilty, Cork, Irelandtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R26\_0000001366Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.What you’ll do:* Assist in providing tailored insurance quotations for personal cars, vans, and homes.* Support customers with queries about their policies, renewals, and claims.* Process documentation and payments with accuracy and efficiency.* Stay informed about insurance products and market trends.* Ensure compliance with legal and regulatory standards.* Work as part of a supportive team, with opportunities for training and development.What we’re looking for:* A keen interest in insurance and a desire to complete the CIP qualification (exam support provided).* Strong customer service skills and attention to detail.* Ability to multitask in a fast-paced environment.* Good communication skills, both verbal and written.* Experience in an office, customer service, or sales role is an advantage but not essential.What we offer:* Full support for CIP qualification, including paid study leave.* Competitive salary and bonus with opportunities for career progression.* Hybrid working opportunities.* Discounted personal insurance and pension scheme.* Employee stock purchase options.* Free parking.* An active Sports & Social Club and employee wellbeing initiatives.If you’re ready to take the next step in your career, apply today!We will review every application we receive. If we are interested in taking your application further, we will be in touch to find out more about you and what you are looking for. Should you have any additional queries on this role or an informal discussion, please contact David Tuohy on [phone] or email your CV to [e-mail]***About Brown & Brown Ireland***Brown & Brown Ireland provide a comprehensive insurance broking service to clients, both in Ireland and abroad. We think of ourselves as a team, so we have teammates – not employees. Our aim is to attract people who are competitive, driven, and disciplined. Our unique company culture rewards initiative-takers and those committed daily to doing what is best for our customers. We are committed to fostering an inclusive culture, which comprises people from all backgrounds, bringing their unique experiences and perspectives into work each day. We currently employ more than 200 teammates across 6 locations nationwide. Brown & Brown Ireland is part of Brown & Brown, Inc, a publicly traded company quoted on the New York Stock Exchange (NYSE:BRO).Brown & Brown Insurance Brokers (Ireland) Ltd, trading as Brown & Brown is regulated by the Central Bank of Ireland.We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.