Account Executive - Personal Lines - Tipperary

The Ardonagh Group; Tipperary; On-site; EUR 40,000 - 60,000; Full time

Job summary

The Ardonagh Group is seeking an experienced Account Executive to join our dynamic team in Tipperary. The role focuses on personal accounts for our clients, delivering renewals, amendments and tailored cross-sell opportunities.

You will manage client relationships across departments, ensure accuracy and timely responses, and collaborate with colleagues to meet team targets while maintaining compliance and service quality.

Qualifications

• APA required.
• CIP preferred.
• Experience in a fast-paced environment.
• Knowledge of Relay an advantage.
• Excellent organisational skills.
• Excellent communication and interpersonal skills.
• Ability to solve problems.
• Ability to work in a dynamic team environment.
• Be open to change and fast pace environment.
• Perform ad-hoc duties as required.

Responsibilities

• Cross-sell and upsell across product lines; manage renewals and amendments.
• Strong negotiation and sales skills.
• Manage renewals and client retention to targets and compliance.
• Complete mid-term alterations, renewals, accounts entry and claims liaison.
• Keep all files up to date on Relay.
• Handle renewals, MTAs and queries across Personal Lines.
• Deliver high accuracy and quality in all work.
• Respond to internal/external requests promptly and efficiently.
• Ensure compliance standards are met in all processes.

Skills

APA Required

CIP preferred

Experience in fast-paced environment

Knowledge of Relay

Organisational skills

Communication skills

Problem solving

Dynamic team work

Adaptability to change

Ad-hoc duties

Tools

Relay

Job description

The purpose of this role is for an experienced Account Executive to work within a dynamic team setting. The role entails working on Personal Accounts for our clients.

Location:

Tipperary

Role Accountabilities Responsibilities

Sales & Activity Management:

• Flexibility to work across all Personal Lines departments securing renewals, processing amendments, cross selling and up selling across all product lines.
• Good negotiation and sales skills
• Manage renewals, client retention in line with targets and compliance
• Ensuring all aspects of Mid-Term Alterations, Renewals, Accounts entry, claims liaison, correspondence are completed
• Ensuring all files are up to date on Relay

Customer Relationship Management:

• Manage clients across depts. handling renewals, MTA’s and queries in relation to Personal Lines products
• Take personal responsibility for delivering the highest level of accuracy and quality in your work
• Deal with all requests internal / external in a timely and efficient manner
• Team Collaboration:
• Build great relationships across all teams within Arachas working collaboratively to deliver on team targets and objectives Compliance:
• Ensuring all compliance standards are met during all processes

Requirements:

• APA Required
• CIP preferred
• Experience working in a fast-paced environment
• Knowledge of Relay an advantage
• Excellent organisational skills, ability to prioritise, manage, multi task and execute daily tasks
• Excellent communication and interpersonal skills with the ability to deal with internal and external customers
• Excellent attention to detail
• Ability to solve problems
• Ability to work in a dynamic team environment
• Be open to change and fast pace environment
• Perform ad-hoc duties as required

Person Specification:

• Possess a can-do attitude and be open to rapid and evolving changes as our digital journey progresses.
• The ability to prioritize workloads and adapt to unforeseen events
• A good degree of personal organization and a structured approach to time and resource management
• Commitment to their own professional development
• Working always with the customer first approach in line with Arachas Culture

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