Account Executive - Personal Lines - Tullamore

Ardonagh Europe; Tullamore; On-site; EUR 42,000 - 64,000; Full time

Job summary

Arachas is seeking an experienced Account Executive for its Tullamore team to handle Personal Accounts and drive renewals, amendments and cross-selling across Personal Lines. The role requires strong negotiation and relationship skills, with a focus on accuracy and timely client service.

You will collaborate across departments to meet targets while ensuring compliance and excellent customer service, with Relay knowledge being advantageous.

Qualifications

• Experience working in a fast-paced environment.
• A valid APA certification is required.
• CIP qualification preferred.
• Knowledge of Relay is advantageous.
• Excellent organisational and prioritisation skills.

Responsibilities

• Secure renewals, process amendments, cross-sell and up-sell across Personal Lines.
• Demonstrate strong negotiation and sales skills in client interactions.
• Manage renewals and client retention in line with targets and compliance.
• Oversee Mid-Term Alterations, Renewals, accounts entry, claims liaison and correspondence.
• Ensure all files are up to date on Relay and maintain high data accuracy.

Skills

Negotiation

Sales

Communication

Interpersonal skills

Attention to detail

Time management

Teamwork

Education

Degree in a relevant field

Tools

Relay

Job description

The purpose of this role is for an experienced Account Executive to work within a dynamic team setting. The role entails working on Personal Accounts for our clients.

Location

Tullamore

Role Accountabilities Responsibilities

Sales & Activity Management

• Flexibility to work across all Personal Lines departments securing renewals, processing amendments, cross selling and up selling across all product lines.
• Good negotiation and sales skills
• Manage renewals, client retention in line with targets and compliance
• Ensuring all aspects of Mid-Term Alterations, Renewals, Accounts entry, claims liaison, correspondence are completed
• Ensuring all files are up to date on Relay

Customer Relationship Management

• Manage clients across depts. handling renewals, MTA’s and queries in relation to Personal Lines products
• Take personal responsibility for delivering the highest level of accuracy and quality in your work
• Deal with all requests internal / external in a timely and efficient manner
• Team Collaboration:
• Build great relationships across all teams within Arachas working collaboratively to deliver on team targets and objectives Compliance:
• Ensuring all compliance standards are met during all processes

Requirements

• APA Required
• CIP preferred
• Experience working in a fast-paced environment
• Knowledge of Relay an advantage
• Excellent organisational skills, ability to prioritise, manage, multi task and execute daily tasks
• Excellent communication and interpersonal skills with the ability to deal with internal and external customers
• Excellent attention to detail
• Ability to solve problems
• Ability to work in a dynamic team environment
• Be open to change and fast pace environment
• Perform ad-hoc duties as required

Person Specification

• Possess a can-do attitude and be open to rapid and evolving changes as our digital journey progresses.
• The ability to prioritize workloads and adapt to unforeseen events
• A good degree of personal organization and a structured approach to time and resource management
• Commitment to their own professional development
• Working always with the customer first approach in line with Arachas Culture

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