Account Executive - Personal Lines - Limerick

Arachas Corporate Brokers Ltd; Waterford; On-site; EUR 32,000 - 52,000; Full time

Job summary

Arachas Corporate Brokers Ltd in Limerick is seeking a proactive Insurance Client Account Associate to manage Personal Lines renewals, amendments, and cross-sell opportunities across all product lines.

You will handle client queries, renewals, and MTAs across departments, ensuring accuracy and timely responses while maintaining Relay records and compliance.

The role emphasizes teamwork, adaptability, and a strong customer focus within a dynamic, fast-paced environment at Arachas.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational and time-management abilities.
• Ability to manage multiple tasks in a fast-paced environment.
• Proactive problem-solving and attention to detail.
• Customer-focused with strong teamwork.
• Adaptable to change and new processes.

Responsibilities

• Secure renewals, process amendments, cross-sell and upsell across Personal Lines products.
• Manage renewals and client retention in line with targets and compliance.
• Ensure MTAs, renewals, accounts entry and claims liaison are completed accurately and on time.
• Keep Relay files up to date and accurate.
• Assist across departments to deliver on team targets and objectives.
• Maintain high levels of compliance and quality in all processes.

Skills

Communication skills

Organisational skills

Time management

Problem solving

Team collaboration

Adaptability

Customer service

Attention to detail

multitasking

Tools

Relay

Job description

Location: Limerick

Role Accountabilities Responsibilities

Sales & Activity Management

• Flexibility to work across all Personal Lines departments securing renewals, processing amendments, cross selling and up selling across all product lines.

• Good negotiation and sales skills

• Manage renewals, client retention in line with targets and compliance

• Ensuring all aspects of Mid-Term Alterations, Renewals, Accounts entry, claims liaison, correspondence are completed

• Ensuring all files are up to date on Relay

Customer Relationship Management

• Manage clients across depts. handling renewals, MTA’s and queries in relation to Personal Lines products

• Take personal responsibility for delivering the highest level of accuracy and quality in your work

• Deal with all requests internal / external in a timely and efficient manner

• Team Collaboration:

• Build great relationships across all teams within Arachas working collaboratively to deliver on team targets and objectives Compliance:

• Ensuring all compliance standards are met during all processes

Requirements

• APA Required

• CIP preferred

• Experience working in a fast-paced environment

• Knowledge of Relay an advantage

• Excellent organisational skills, ability to prioritise, manage, multi task and execute daily tasks

• Excellent communication and interpersonal skills with the ability to deal with internal and external customers

• Excellent attention to detail

• Ability to solve problems

• Ability to work in a dynamic team environment

• Be open to change and fast pace environment

• Perform ad-hoc duties as required

Person Specification

• Possess a can-do attitude and be open to rapid and evolving changes as our digital journey progresses.

• The ability to prioritize workloads and adapt to unforeseen events

• A good degree of personal organization and a structured approach to time and resource management

• Commitment to their own professional development

• Working always with the customer first approach in line with Arachas Culture

www.arachas.ie and Arachas Insures Ireland

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