Account Executive, Commercial - French Speaking

Rozgoo; Dublin; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Intercom in Dublin is seeking a high-energy SMB sales professional to own the full sales cycle from prospecting to close for 20k–250k ARR. You will generate pipeline with SDRs and Marketing, lead discovery, and deliver compelling demos of the Intercom Suite including Fin AI.

You will navigate procurement and legal processes with cross-functional partners, maintain CRM hygiene, forecast accurately, and influence the product roadmap with market feedback.

Formación

• 2+ years closing new business.

Responsabilidades

• Own the full sales cycle from prospecting to close for EMEA SMB deals (20k-250k ARR).
• Generate pipeline via inbound and outbound activities in partnership with SDRs and Marketing.
• Lead discovery to identify business problems and articulate Intercom value.
• Deliver tailored product demos of Intercom Suite including Fin AI agent.
• Navigate procurement, security, and legal with cross-functional support.
• Forecast, maintain CRM hygiene, and report risks and upside.
• Provide market feedback to influence the product roadmap.
• Champion Intercom values in all interactions.

Conocimientos

Closing new business

Descripción del empleo

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What's the opportunity?

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent, Fin, is the most advanced customer service AI agent on the market, and when paired with our Helpdesk becomes the complete Intercom Suite for AI-enhanced support across the customer lifecycle. You’ll join our EMEA SMB Business sales team to drive new business growth with high-potential SMB customers.

This role is based in our Dublin, Ireland office.

What will I be doing?

• Own the full sales cycle — prospecting, discovery, value-based demos, negotiation, and close —across our EMEA SMB customer base for deal sizes between 20k-250k ARR.
• Generate and progress pipeline through a healthy mix of inbound qualification and targeted outbound, partnering closely with SDRs and Marketing.
• Lead incisive discovery to uncover business problems, quantify impact, and align stakeholders on an Intercom value narrative.
• Deliver compelling product demos and evaluations that showcase the Intercom Suite, including our Fin AI agent, tailored to each customer’s goals and constraints.
• Navigate procurement, security, and legal processes with support from cross-functional partners; keep deals moving with clear next steps and timelines.
• Forecast accurately, maintain crisp CRM hygiene, and communicate risks and upside with clarity.
• Influence the product roadmap by sharing structured market feedback and customer insights.
• Champion Intercom’s values in every interaction with customers and teammates.

What skills do I need?

• 2+ years closing new business