Account Executive, MidMarket - French Speaking

Fin. The highest performing Customer Agent; Dublin; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Equity

Lunch provided

Pension matching up to 4%

Health insurance

Cycle-to-Work

Job summary

Fin, the AI Customer Agent company, is seeking a Mid-Market Account Executive to help grow our new business at Intercom. You will lead the full sales cycle with Mid Market clients, leveraging a confident, consultative approach and a strong track record of quota attainment.

The role offers a high-growth environment, equity options, and a hybrid work policy with in-office presence three days per week. You will collaborate with Marketing and Product to scale adoption and maximize revenue.

Qualifications

• 5+ years of experience as an Account Executive.
• 3+ years of SaaS experience selling similar products.
• Strong sales instincts and track record hitting and exceeding quota.
• Exceptional written and verbal communication.
• Comfortable operating in a fast-moving organization with inbound and outbound opportunities.

Responsibilities

• Evangelize our product by driving growth and adoption across the Mid-Market segment.
• Manage the full sales cycle from prospecting to close with a consultative approach.
• Provide timely forecasts and clear visibility on revenue performance.
• Maintain up-to-date knowledge of evolving products and processes.
• Create demonstrations tailored to client needs.
• Mentor and develop team members as part of the growth path.
• Represent the voice of the customer to cross-functional partners (Marketing & Product).
• Contribute to the growth of the global Enterprise business and drive best practices.

Skills

Account Executive

SaaS sales

Quota attainment

Written communication

Verbal communication

Growth mindset

French language

Job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey - from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What's the opportunity?

As a Mid-Market Account Executive, you will be a key member of the team leading the growth of our new business. We're building a world-class sales organization, and the road ahead is going to be very exciting.

At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.

What will I be doing?

• Evangelize our product by spearheading the growth and adoption of Intercom across our Mid-Market segment
• Manage the full sales cycle for Intercom's Mid Market customers, from prospecting to close, through a consultative sales approach
• Provide timely and accurate forecasts and clear visibility on revenue performance
• Maintain up-to-date knowledge of our evolving products and processes
• Create your own demonstrations, tailored to client needs
• Engage in team development and mentoring
• Represent the voice of the customer to cross-functional partners, including Marketing and Product
• Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team

What skills do I need?

• 5+ years experience as an Account Executive
• 3+ years of SaaS experience selling similar products
• Strong sales instincts and track record hitting and exceeding quota
• Exceptional written and verbal communication
• Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
• Ability to close net new business in a competitive landscape
• Exhibits a growth mindset, intellectual curiosity, and ambition
• Spoken French (Business level to a minimum).

Benefits

We are a well-treated bunch, with awesome benefits! If there's something important to you that is not on this list, talk to us!

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.