Account Director

Gallagher; Dublin; On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Job summary

Gallagher in Dublin, Ireland, is seeking an experienced Insurance Account Manager to oversee client insurance requirements, renewals, and claims handling. You will support Account Executives and build trusted client relationships while delivering tailored solutions.

Based in Dublin, the role emphasizes regulatory compliance, strong communication, and proactive negotiation with insurers. A CIP qualification and 5+ years of commercial insurance experience are highly valued.

Qualifications

• CIP qualification is required or in progress.
• Minimum 5 years of experience in commercial insurance.
• Excellent communication and client relationship skills.
• Strong negotiation and product knowledge with attention to detail.

Responsibilities

• Oversee client insurance requirements including renewals, mid-year alterations, and claims handling.
• Provide guidance to Account Executives and support client relationships.
• Build long-term relationships by understanding client needs and delivering tailored insurance solutions.
• Negotiate with insurers to secure the best coverage and terms for clients.
• Drive upselling and cross-selling opportunities to meet income targets.
• Collaborate with team to achieve departmental goals and ensure high-quality service.
• Ensure regulatory compliance and maintain thorough file records.

Skills

Strong communication

Negotiation skills

Client relationship management

Attention to detail

Independent working style

Education

CIP qualification

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients’ risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients’ risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Join Gallagher, one of the world’s largest insurance brokerages, and become part of a team that values integrity, professionalism, and investing in people. Based in Dublin, Ireland, you’ll work with a company that has over 100 years of combined insurance experience and a global presence in more than 130 countries.

At Gallagher, we provide tailored insurance and risk management solutions, protecting what matters most to our clients. With a strong focus on customer service and expert advice, this is your opportunity to make a real impact in a dynamic and supportive environment.

How You’ll Make An Impact

• Oversee client insurance requirements, including renewals, mid-year alterations, and claims handling, ensuring all processes are followed.
• Provide expert guidance to Account Executives and support them in managing client relationships.
• Build long-term, trusted relationships with clients by understanding their needs and delivering tailored insurance solutions.
• Negotiate with insurers to secure the best coverage and terms for clients.
• Drive upselling and cross‑selling opportunities to meet income retention and acquisition targets.
• Collaborate with team members to achieve departmental goals and ensure exceptional customer service.
• Ensure compliance with regulatory standards and maintain high-quality file records.

About You

• CIP qualification as a minimum, with progress towards MDI or ACII.
• At least 5 years of experience in commercial insurance.
• Strong communication skills and a proven ability to build and maintain client relationships.
• A positive, adaptable attitude with the ability to embrace change.
• Excellent organisational skills and attention to detail.
• A self‑motivated approach with the ability to work independently and manage deadlines.
• Strong technical and product knowledge, with excellent negotiation skills.
• Compliance with the Central Bank’s Minimum Competency Code and Fitness & Probity standards.

Compensation And Benefits

• Competitive compensation
• Comprehensive benefits programs designed to support your well‑being
• Career development opportunities and ongoing learning
• A collaborative, people‑first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job‑share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)