Commercial Key Account Manager

Arthur J. Gallagher & Co. (AJG); Ireland; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

People-first culture

Global reach with local impact

Job summary

Gallagher Ireland, GMIB, is seeking a dedicated Commercial Insurance Client Servicing professional to manage a portfolio of clients, deliver tailored insurance solutions, and act as a trusted advisor. You’ll be the primary contact for client servicing, renewals, and policy changes, liaising with insurers and underwriters to ensure precise handling.

You’ll collaborate with Senior Account Managers on complex accounts, stay up to date with market developments and regulatory requirements, and strive

Qualifications

• Commitment to delivering exceptional client service and building relationships.
• Strong communication with clients, colleagues, and insurers.
• Attention to detail with ability to manage multiple tasks and deadlines.
• Willingness to learn and develop within Commercial Insurance.

Responsibilities

• Manage a portfolio of Commercial Insurance clients as the primary servicing contact, including renewals and policy changes.
• Collaborate with Senior Account Managers on complex accounts and renewals; liaise with insurers and underwriters to secure best terms.

Skills

Client service

Communication skills

Attention to detail

Teamwork

Problem-solving

Adaptability

Insurance exp

Education

APA qualification

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

This role is based within GMIB, a recently acquired business that forms part of Gallagher Ireland, offering the opportunity to join a growing team backed by one of the world’s leading insurance brokerage and risk management organisations. This role offers the opportunity to manage a portfolio of Commercial Insurance clients, acting as a trusted advisor and key point of contact. You’ll play a pivotal role in delivering tailored insurance solutions, building strong client relationships, and contributing to a collaborative and supportive team environment.

How you'll make an impact

In this role, you’ll take ownership of managing a portfolio of Commercial Insurance clients. You’ll be the primary contact for client servicing, renewals, and policy changes, ensuring their needs are met with precision and care. From preparing renewal documentation to liaising with insurers and underwriters, you’ll ensure every detail is handled efficiently. You’ll also provide clear advice on insurance products, negotiate terms, and identify opportunities to strengthen client relationships.

Collaboration is key—you’ll work closely with Senior Account Managers on complex accounts and share knowledge across the team. By staying up to date with market developments and regulatory requirements, you’ll ensure clients receive the best possible service.

About you

• A commitment to delivering exceptional client service and building positive relationships.
• Strong communication skills, with confidence in dealing with clients, colleagues, and insurers.
• Attention to detail and the ability to manage multiple tasks and deadlines effectively.
• A willingness to learn and develop within the Commercial Insurance sector.
• Teamwork skills, with a proactive approach to supporting colleagues.
• Problem-solving abilities and adaptability to new processes and systems.
• Previous insurance experience is advantageous, but not essential.
• APA qualification or working towards APA is beneficial.

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

If your past experience doesn’t align perfectly, we encourage you to join ourTalent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)