Accommodation Supervisor
Diamond Coast Hotel
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Benefits offered by this job
Job summary
Diamond Coast Hotel in Enniscrone is seeking an Assistant Accommodation Supervisor to join our Accommodation Team. This role supports the Accommodation Manager and fosters strong teamwork while maintaining high standards of service in a 99-room property overlooking golf course and beaches.
You will lead daily briefings, uphold hygiene and stock controls, and help deliver exceptional guest experiences. We value flexibility, organization, and outstanding communication to ensure smooth operations
Qualifications
- Two years experience in a similar role.
- Must be organised and efficient.
- Flexibility and a proactive approach is a must in this role.
- Excellent communication and customer service skills.
Responsibilities
- To assist the Accommodation Manager and Assistant Accommodation Manager
- To ensure quality standards are documented and reviewed regularly
- To promote good teamwork within the department
- To hold daily team briefings for effective communication
- To ensure high hygiene throughout the department
- To maintain a customer feedback system and reflect results in training
- To ensure stock control systems are in place
Skills
Job description
The Diamond Coast is looking for an Assistant Accommodation Supervisor to join their Accommodation Team.
Located in Enniscrone, The Diamond Coast Hotel commands a prime location overlooking the breathtaking Enniscrone championship golf course, dune lands and stunning five kilometres of golden beaches, perfect for water sports, swimming and long walks. The luxury accommodation at the Diamond Coast Hotel comprises of 99 well appointed, spacious and tastefully decorated guest rooms. Many guest rooms enjoy views over Enniscrone Golf Course and the stunning dunes.
The Coral Restaurant at the Diamond Coast Hotel offers a warm welcome, excellent cuisine, great wines, relaxing surroundings and friendly hotel staff to attend to your every need. Additional facilities include a crystal adorned banqueting suite perfect for your wedding day, seating up to 400 guests, meeting rooms and Stir Bistro.
Diamond Coast Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join us today as an Accommodation Supervisor!
Job Purpose: To assist the Accommodation Manager and Assistant Accommodation Manager and to promote good team relations in the department
Reports To: Accommodation Manager
Accommodation Supervisor Key Duties and Responsibilities:
- To assist the Accommodation Manager and Assistant Accommodation Manager
- To ensure appropriate quality standards are always documented and adhered to and regularly reviewed to consider changing customer requirements.
- To promote good team relations in the department ensuring fairness and consistency in all dealings with team members.
- To hold daily team briefings in the department to ensure effective communication.
- To always ensure a high level of hygiene throughout the department
- To ensure an appropriate and comprehensive customer feedback system is in operation and the results are reflected in services and training.
- To ensure effective stock control systems are in place in area of responsibility.
- At least 2 years experience in a similar role
- Must be organised and efficient
- Flexibility and a proactive approach is a must in this role.
- Excellent communication and customer service skills.
- Very competitive salary
- PRSA pension scheme
- Career progression opportunities across the Windward group
- Employee Assistance Programme
- Digital Wellness Programme
- Complimentary, high quality meals on duty including breakfast, lunch & dinner
- Complimentary barista-style coffee
- Discounted room & dining rates in Windward properties for you as well as friends and family
- Refer-a-friend scheme
- Training and development opportunities dedicated to your development
- Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.
€15.00 - €15.00 per hour
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