Accommodation Assistant
Connemara Coast Hotel
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Benefits offered by this job
Job summary
The Connemara Coast Hotel invites applications for the role of Accommodation Assistants. This on-site position requires keen attention to detail, strong timekeeping, and the ability to work both in a team and independently.
You will support public areas, room service, and linen handling within a busy coastal hotel environment near Galway Bay. Windward Management operates the property, offering competitive wages and a range of benefits including meals on duty, pension schemes, and career
Qualifications
- High levels of attention to detail required.
- Excellent timekeeping and organisational skills.
- Must have exceptional standards of personal grooming and presentation.
- Must be a team player and also be able to work on their own initiative.
- Must have the ability to work unsupervised and under own initiative.
- Flexible and adaptable to support the business needs with a positive attitude.
Responsibilities
- Sign out keys or equipment received for your shift.
- Maintain public areas and restrooms following protocols.
- Service stay-over rooms according to stayover protocol.
- Clean rooms after guests depart following departures protocol.
- Transfer linen to and from storage following laundry protocols.
- Handle lifting and moving of linen, furniture or equipment with safety protocols.
- Organise trolley and supplies for the shift.
- Ensure correct chemicals and PPE are used for tasks.
Skills
Job description
The Connemara Coast Hotel invites applications for the role of Accommodation Assistants.
Spectacularly set on the Wild Atlantic Way and the shores of Galway Bay, our luxurious four star Connemara Coast Hotel offers visitors an ideal base from which to explore the spectacular scenery of Connemara and the vibrant city of Galway, a mere 15 minutes away. With grounds that sweep down to the water’s edge, what better place to relax and unwind while taking in the stunning views across Galway Bay to the Burren of Co. Clare.
- To sign out any keys or equipment you receive for your shift.
- Your daily assignment may include maintaining public areas and public restrooms, in which case the public areas protocols must be strictly followed, including proper announcement of entering facilities and use of correct signage.
- Your daily assignment may include servicing stay over rooms, in which case, the stayover protocol must be strictly followed.
- Your daily assignment may include cleaning of rooms from which guests have departed, in which case the departures protocol must be strictly followed.
- Your daily assignment may include transferring linen to and from storage, in which case all laundry protocols must be strictly followed.
- Your daily assignment may include lifting, moving and carrying of linen, furniture, or equipment, in which case all manual handling and health and safety protocols must be strictly followed.
- To gather your trolley and/or needed supplies and equipment in an organised fashion.
- To double check that you have the right chemicals, equipment and personal protective equipment required for the task at hand.
- To ensure that your work areas are kept clean at all times. It is crucial that trolleys do not block corridors or cause obstructions in public areas.
- To ensure that corridors are maintained in a clear and clean manner at all times, including draping of room service trays, removal of trays and glassware, and ensuring fire exits are always kept clear.
- To continuously communicate with your manager or supervisor, to ensure guests’ needs remain priority.
- To immediately report any request or feedback from a guest to your department supervisor or department manager.
- To ensure that all lost property is handed to the department supervisor or department manager at the end of each shift.
- To re-stock your trolley at the end of shift.
- To return and sign back in any keys at the end of the shift. Keys should never leave the hotel.
- High levels of attention to detail required.
- Excellent timekeeping and organisational skills.
- Must have exceptional standards of personal grooming and presentation.
- Must be a team player and also be able to work on their own initiative.
- Must have the ability to work unsupervised and under own initiative.
- Flexible and adaptable to support the business needs with a positive attitude
- Very competitive hourly wage
- PRSA pension scheme
- Career progression opportunities across the Windward group
- Employee Assistance Programme
- Digital Wellness Programme
- Complimentary, high-quality meals on duty including breakfast, lunch & dinner
- Complimentary barista-style coffee
- Discounted room & dining rates in Windward properties for you as well as friends and family
- Refer-a-friend scheme
- Training and development opportunities dedicated to your development
- Cycle-to-work scheme
Connemara Coast Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.
Up to €14.25 per hour
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