Accommodation & Guest Experience Manager

BED RES INVESTMENTS LIMITED; Churchtown Lower; On-site; EUR 36,000 - 44,000; Full time

Job summary

Bed Res Investments Limited is seeking an Accommodation Manager to lead hostel operations at the Dublin site. You will oversee accommodation, reservations, guest services and maintenance to ensure a high standard of service and guest satisfaction.

The role requires 5+ years in hospitality operations, strong leadership and planning abilities, and the ability to manage resources and teams effectively.

Qualifications

• Qualification in Tourism, Hospitality, Business Administration or a related field.
• Minimum of 5 years' experience in accommodation/hospitality operations management.
• Strong leadership, organisational, planning and decision-making skills.

Responsibilities

• Manage and coordinate the hostel's activities and resources, ensuring the efficient operation of the establishment.
• Manage teams, human resources and materials in line with operational requirements.
• Plan the allocation of staff and resources according to accommodation demand and occupancy levels.
• Supervise and develop teams, ensuring high standards of performance and customer service.
• Coordinate accommodation, reservations, guest services and maintenance activities.
• Monitor operational performance, operating costs and service quality.
• Ensure the satisfaction, comfort and safety of guests.
• Implement operational procedures and ensure compliance with company policies and statutory requirements.

Skills

Leadership

Organizational skills

Planning

Decision making

Guest service

Education

Hospitality degree

Job description

Bed Res Investments Limited is seeking an Accommodation Manager to lead hostel operations at the Dublin site. You will oversee accommodation, reservations, guest services and maintenance to ensure a high standard of service and guest satisfaction.

The role requires 5+ years in hospitality operations, strong leadership and planning abilities, and the ability to manage resources and teams effectively.