5-Star F&B Assistant — Guest Experience Champion

Carton House, A Fairmont Managed Hotel; Maynooth; On-site; EUR 25,000 - 34,000; Full time

Benefits offered by this job

Accor network access

Employee benefit card

Refer a Friend €250 bonus

Learning and development

Employee Assistance Programme

Meals provided

Uniform provided

Free parking

Team events

Internal training seminars

Job summary

Carton House, A Fairmont Managed Hotel, located in Maynooth, Ireland, invites applications for a Food & Beverage Assistant to join our five-star team. You will greet guests warmly, learn the menu and wine list, and support upselling efforts while maintaining exceptional service standards.

The successful candidate will have at least 1 year of F&B experience in a luxury property, excellent English communication, and a structured approach to work. Training, meals, and a supportive team are provided.

Qualifications

• Excellent spoken and written English.
• Minimum 1 year experience in a similar role within a 4/5* property.
• Ability to work on own initiative.
• Structured and organized approach to work planning.
• Understanding of hotel food and beverage operation.

Responsibilities

• Greet guests warmly and tend to them in a professional manner.
• Represent Carton House's passion for customer service and ensure guests have a memorable experience.
• Familiarize yourself with the menu, specials, ingredients, beverages and wine list.
• Upsell through sales and promotional activity where possible.
• Ensure F&B products are served to the company standard of presentation.
• Carry out cash handling procedures in accordance with Company policy.

Skills

Communication skills

Initiative

Organizational skills

F&B knowledge

Job description

Carton House, A Fairmont Managed Hotel, located in Maynooth, Ireland, invites applications for a Food & Beverage Assistant to join our five-star team. You will greet guests warmly, learn the menu and wine list, and support upselling efforts while maintaining exceptional service standards.

The successful candidate will have at least 1 year of F&B experience in a luxury property, excellent English communication, and a structured approach to work. Training, meals, and a supportive team are provided.