24/7 Global Data Center Operations Engineer

Amazon Web Services (AWS); Dublin; On-site; EUR 45,000 - 65,000; Full time

Job summary

Amazon Data Services Ireland Limited is seeking a hands-on professional to run the Facility Operations Center for 24/7 monitoring of data center infrastructure. You will collaborate with internal and external teams to ensure reliability, incident response, and continuous improvement across critical facilities.

The role emphasizes working in a large-scale data center environment, coordinating emergency recovery, and helping align operational activities with broader AWS objectives.

Qualifications

• Experience in a data center or other critical environment.
• Experience in data center engineering or operations.
• Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities.

Responsibilities

• Monitors the global data center Amazon facilities infrastructure platform.
• Serves as a Point of Contact for internal and external teams.
• Assists with the development of communication and escalation protocols designed to improve the team's performance.
• Contributes to outage post mortem analysis.
• Ensures records are updated in a timely manner.
• Assists with coordination and communication during emergency recovery efforts.
• Assists with the development of tools that will enhance the team's performance.
• Ability to support a 24X7 environment (This is shift work which may require that you work weekends and holidays)

Skills

Data center experience

Critical facilities operations

On-call support

Education

Bachelor's degree in Electrical or Mechanical Engineering or related field

Job description

Amazon Data Services Ireland Limited is seeking a hands-on professional to run the Facility Operations Center for 24/7 monitoring of data center infrastructure. You will collaborate with internal and external teams to ensure reliability, incident response, and continuous improvement across critical facilities.

The role emphasizes working in a large-scale data center environment, coordinating emergency recovery, and helping align operational activities with broader AWS objectives.