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Jobs in Tangerang, Indonesia

Onboarding Operations Specialist - EMEA

remote

Indonesia
Remote
IDR 434,316,000 - 977,419,000
26 days ago
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Onboarding Operations Specialist - EMEA
remote
Indonesia
Remote
IDR 434.316.000 - 977.419.000
Full time
26 days ago

Job summary

A global workforce solutions provider is seeking an Onboarding Operations Specialist to enhance the onboarding journey for new employees. This fully remote position requires strong operational experience, exceptional communication skills, and adaptability in a fast-paced environment. The ideal candidate will thrive in a collaborative setting, engaging with multiple teams to ensure compliance and efficiency throughout the onboarding process.

Benefits

Budget for local in-person social events
Flexible work schedule
Support for work-life balance

Qualifications

  • Strong background in operational roles, particularly in HR or legal contracting.
  • High proficiency in written and spoken English; familiarity with other languages is a plus.
  • Ability to thrive in a fast-paced, cross-functional setting.

Responsibilities

  • Manage the onboarding journey for new employees, ensuring compliance and documentation.
  • Take charge of the entire employee onboarding lifecycle.
  • Work closely with various teams to deliver a smooth experience.

Skills

Extensive Operations Experience
Contract Knowledge
Adaptability
Team-Oriented Mindset
Exceptional Communication Skills
Tech-Savvy and Adaptable
Independent and Collaborative
Familiarity with Key Tools
Knowledge and Content Management

Tools

Notion
Slack
Zendesk
Google Workspace
Job description

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this role can offer you

Step into a pivotal role at Remote, where you’ll be contributing to shaping the future of global employment.

As a Specialist in our Onboarding Operations team within EOR Operations, you’ll have the unique opportunity to make a meaningful impact by enhancing the onboarding journey for our clients new employees across the globe. You’ll thrive in a collaborative, agile environment where your insights and dedication to excellence will drive real change.

You will be reporting to the Manager, Onboarding Operations.

What you bring
  • Extensive Operations Experience: You have a strong background in operational roles, with a solid understanding of people operations (experience in employment and legal contracting is key).
  • Contract Knowledge: Proficiency in handling employment contracts and similar legally binding documents, particularly within the HR or people management space.
  • Adaptability: You excel in fast-paced, cross-functional settings, ideally within startups or high-growth companies, and are energised by evolving challenges.
  • Team-Oriented Mindset: A true collaborator who values team success and demonstrates a strong sense of ownership. You work well independently and seek support proactively when needed.
  • Exceptional Communication Skills: High proficiency in written and spoken English at business level, with a keen eye for detail and clarity in documentation and communication, ensuring information is conveyed accurately and professionally across diverse audiences. Additional languages considered a plus.
  • Tech-Savvy and Adaptable: Skilled in using various collaboration tools for effective asynchronous work, with the agility to learn and adjust to new and evolving systems.
  • Independent and Collaborative: Able to work autonomously and seamlessly within an international, fast-paced, remote team, balancing multiple priorities. Open to flexible hours to support global needs as required.
  • Familiarity with Key Tools: Exposure to communication, documentation, and project management platforms like Notion, Slack, Zendesk, and Google Workspace (G-Suite) or similar.
  • Knowledge and Content Management: Skilled in organising, maintaining, and updating knowledge and content resources to ensure accessibility and accuracy, supporting both team efficiency and seamless information flow.
  • French or Arabic languages skills would be an added bonus
Key Responsibilities
  • Lead the Onboarding Journey: Manage the onboarding process for new employees with a focus on compliance and seamless documentation, including verification and preparation of employment packages.
  • End-to-End Ownership: Take charge of the entire employee onboarding lifecycle, meeting all operational requirements to ensure a smooth and successful experience, while adeptly addressing employee queries throughout the process.
  • Cross-Functional Collaboration: Work closely with Mobility, Benefits, Lifecycle, and Payroll teams to deliver a smooth experience for both clients and their employees.
  • Continuous Improvement: Constantly seek and implement enhancements to the onboarding experience, anticipating and addressing evolving needs.
  • Data Expertise: Manage and maintain employee data, ensuring information accuracy, security, and compliance with confidentiality standards.
  • Support Compliance Initiatives: Contribute to reporting, audits, and data integrity projects to uphold our commitment to operational excellence.
  • Drive Automation: Identify and champion automation opportunities to streamline onboarding processes, boosting efficiency and scalability.
Practicals
  • You'll report to:Manager, Onboarding Operations
  • Team:EOR Operations : Onboarding
  • Start date: As soon as possible
Application process
  • AI Interview (async)
  • Interview with recruiter
  • Interview with future manager
  • Interview with team members (no managers present)
  • The annual salary range for this full-time position is

    $26,350 — $59,300 USD

    Our full benefits & perks are explained in our handbook atremote.com/r/benefits . As a global company, each country works differently, but some benefits/perks are for all Remoters:

    • budget for local in-person social events or co-working spaces
    How you’ll plan your day (and life)

    We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async .

    You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

    If that sounds like something you want, apply now!

    How to apply
    • Please fill out the form below and upload your CV with a PDF format.
    • We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
    • If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

    Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

    We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

    At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity.We look forward to meeting candidates who balance innovation with genuine expertise and experience.To learn more about Remote's AI guidelines check seehere .

    Please note we accept applications on an ongoing basis.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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