Shopify Store Assistant

TalentPop App; Remote; IDR 100.000.000 - 200.000.000; Full time

Job summary

A fast-growing e-commerce support firm is seeking a Shopify Store Assistant to manage e-commerce operations remotely. This role involves maintaining accurate Shopify stores, handling product listings, and managing order operations. The ideal candidate will have at least 1 year of Shopify experience, proficiency in data analysis using Excel and Google Sheets, and strong communication skills. With generous paid time off and performance bonuses, this is a fantastic opportunity for organized individuals eager to support brand growth.

Benefits

Permanent remote work setup

HMO coverage or health stipend

Performance bonuses

Generous Paid Time Off (PTO)

Opportunities for growth and development

Qualifications

• 1 year of hands‑on Shopify experience in store management and product uploads.
• Proficient in Microsoft Excel and Google Sheets with pivot tables and VLOOKUP.
• Excellent written communication skills and ability to handle multiple priorities.

Responsibilities

• Manage Shopify stores by ensuring product info is accurate and up-to-date.
• Handle product listings, inventory levels, and coordinating restocks.
• Assist with order management and processing refunds to ensure customer satisfaction.
• Analyze data using Excel and Google Sheets to support business decisions.
• Collaborate with customer service and operations teams on inquiries.

Skills

Shopify experience

Data proficiency in Excel and Google Sheets

Strong communication

Tools

Klaviyo

Zendesk

ClickUp

Asana

Google Analytics

Job description

Shopify Store Assistant: Help Fast-Growing Brands Streamline Their E-commerce Operations

Are you an experienced online professional with a knack for e-commerce and a keen eye for detail? TalentPop App is looking for a talented and highly organized Shopify Store Assistant to join our 100% remote team.

We empower fast-growing brands by providing world-class administrative and operational support. This role is a fantastic opportunity for someone who thrives in a remote environment and wants to make a real impact by helping businesses scale smarter.

What You'll Be Doing

Responsibilities

• Store Management: Keep Shopify stores running smoothly by ensuring all products, pricing, and descriptions are accurate and up-to-date.
• Product & Inventory: Take charge of product listings, from uploading and optimizing new items to tracking inventory levels and coordinating restocks.
• Order Operations: Assist with order management, fulfillment tracking, and processing refunds and returns to ensure a seamless customer experience.
• Data Analysis: Use your skills in Microsoft Excel and Google Sheets (pivot tables, VLOOKUP) to perform data analysis and reporting that drives business decisions.
• Collaboration: Work closely with our customer service and operations teams to resolve inquiries and support marketing campaigns.

Who We're Looking For

• 1 year of hands‑on Shopify experience: You know your way around a Shopify admin dashboard, with experience in store management, product uploads, or app integrations.
• Data proficiency: You’re skilled in using Microsoft Excel and Google Sheets, particularly with pivot tables and VLOOKUP.
• Strong communication: You have excellent written communication skills and the ability to manage multiple priorities in a fast‑paced environment.
• Familiarity with tools like Klaviyo, Zendesk, ClickUp, Asana, or Google Analytics is a plus.
• Bonus points if you have technical experience with Shopify apps, themes, or SEO optimization!

What We Offer

• Permanent remote work setup, giving you the flexibility to work from anywhere.
• HMO coverage or a health stipend to support your health and well‑being.
• Performance bonuses to reward your hard work and success.
• Generous Paid Time Off (PTO) to rest and recharge.
• Opportunities for growth and development within a supportive team at TalentPop App.

Ready to apply?

To be considered for this position, please include the application code SHOP25 in your submission. This helps our recruitment team quickly identify and process your application.

We look forward to meeting you!