Wellness Spa Specialist: Massage & Guest Experience

Aksari Luxury Resort & Spa Ubud; Indonesia; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

Marriott International / Westin in Bali is seeking a Spa Service Expert to join our luxury resort spa team. This full-time role involves delivering massage and spa treatments, assisting with reservations, and ensuring a safe, pristine treatment environment for guests.

You will promote spa services, handle guest inquiries, and support daily operations while maintaining a professional appearance and demeanor in a high-end hospitality setting.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Delight our guests: Respond promptly and professionally to guest inquiries, requests, and concerns to ensure an exceptional spa experience
• Deliver professional spa treatments: Perform massage and body treatments according to spa menu, guest preferences, and established quality and health standards
• Maintain a spotless environment: Ensure treatment spaces, tools, and equipment are consistently clean and sanitized in compliance with regulatory and guest service standards
• Manage supplies and inventory: Monitor inventory of treatment products and tools, ensuring adequate stock and proper storage
• Ensure accurate documentation: Complete and maintain required records in compliance with federal, state, local, and company regulations
• Support daily spa operations: Assist with general spa duties as needed to ensure seamless service
• Health & Safety Compliance: Ensure all spa treatments are performed according to health and safety standards, including sanitization and hygiene protocols. Stays up to date with the latest wellness and spa treatment trends to ensure the spa maintains a competitive edge.

Education

High school diploma or G.E.D. equivalent

Job description

Marriott International / Westin in Bali is seeking a Spa Service Expert to join our luxury resort spa team. This full-time role involves delivering massage and spa treatments, assisting with reservations, and ensuring a safe, pristine treatment environment for guests.

You will promote spa services, handle guest inquiries, and support daily operations while maintaining a professional appearance and demeanor in a high-end hospitality setting.