Water Treatment Field Specialist – District Support

Nalco Water, An Ecolab Company; Kota Medan ᯔᯩᯑᯉ᯲; In loco; IDR 89.280.000 - 178.560.000; Tempo pieno

Descrizione del lavoro

Nalco Water, An Ecolab Company, is seeking an Associate District Representative to join its water treatment team. You will support Sales Representatives, manage client relationships, and drive service delivery with a hands-on approach to solving customer problems.

This role requires a Bachelor's in Chemical Engineering and at least 2 years in technical service or field sales support; travel across Indonesia is expected.

Competenze

• Bachelor Degree in Chemical Engineering.
• At least 2 years of technical service or field sales support experience (Fresh Graduate is welcome to apply).
• Experience in water treatment or specialty chemical industries preferred.
• Knowledge of cooling towers and wastewater treatment systems is advantageous.
• Ability to sell value-added products and work confidently with large national and multinational customers.
• IT-savvy with strong mechanical aptitude.
• Demonstrated learning agility and the ability to adopt a beginner’s mindset in problem-solving.
• Proactive in taking initiatives to simplify, improve processes, and work efficiently using digital platforms.
• Strong team player with organized attributes and excellent communication skills.
• Willing to be place in across Indonesia.

Mansioni

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed customer system assurance and continuous improvement plans.
• Partner with Sales Representatives on plant surveys of prospective customers and start-ups of new applications in existing and new accounts.
• Develop strong relationships with key stakeholders in strategic accounts supported.
• Provide technical support to customers, identify and resolve pain points, and elevate as needed.
• Perform system analysis, interpret data, and provide written recommendations to ensure customer operations operate optimally.
• Support services including sample testing, light maintenance, service report generation using digital platforms, chemical ordering, and inventory management.
• Utilize digital tools to generate service reports and provide analysis aimed at water quality improvement.
• Continuously adopt a beginner’s mindset to learn and approach problems with agility, taking initiative to simplify and improve processes.
• Work collaboratively as a team player and maintain organized work practices.
• Follow Ecolab safety and incident reporting guidelines.

Conoscenze

Communication skills

IT-savvy

Mechanical aptitude

Learning agility

Beginner mindset

Team player

Organized

Travel readiness

Formazione

Bachelor Degree in Chemical Engineering

Descrizione del lavoro

Nalco Water, An Ecolab Company, is seeking an Associate District Representative to join its water treatment team. You will support Sales Representatives, manage client relationships, and drive service delivery with a hands-on approach to solving customer problems.

This role requires a Bachelor's in Chemical Engineering and at least 2 years in technical service or field sales support; travel across Indonesia is expected.