District Water Treatment Field Specialist

Ecolab; Palembang; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Nalco, an Ecolab Company, is seeking an Associate District Representative to join the Nalco Water team. You will manage customer relationships, support sales, and deliver value through hands-on service and technical project execution in water treatment applications across diverse industries.

You will collaborate with Sales Representatives, perform plant surveys, and provide data-driven recommendations to optimize client operations.

Qualifications

• Bachelor degree in Chemical Engineering.
• At least 2 years of technical service or field sales support experience (Fresh Graduate is welcome).
• Experience in water treatment or specialty chemical industries preferred.
• Willing to be placed across Indonesia.

Responsibilities

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed customer system assurance and continuous improvement plans.
• Partner with Sales Representatives on plant surveys of prospective customers and start-ups of new applications in existing and new accounts.
• Develop strong relationships with key stakeholders in strategic accounts supported.
• Provide technical support to customers, identify and resolve pain points, and escape as needed.
• Perform system analysis, interpret data, and provide written recommendations to ensure customer operations operate optimally.
• Support services including sample testing, light maintenance, service report generation using digital platforms, chemical ordering, and inventory management.
• Utilize digital tools to generate service reports and provide analysis aimed at water quality improvement.
• Continuously adopt a beginner’s mindset to learn and approach problems with agility, taking initiative to simplify and improve processes.
• Work collaboratively as a team player and maintain organized work practices.
• Follow Ecolab safety and incident reporting guidelines.

Skills

Technical service experience

Field sales support

Water treatment knowledge

IT-savvy

Problem-solving

Communication skills

Willing to travel across Indonesia

Education

Bachelor Degree in Chemical Engineering

Tools

Digital platforms

Job description

Nalco, an Ecolab Company, is seeking an Associate District Representative to join the Nalco Water team. You will manage customer relationships, support sales, and deliver value through hands-on service and technical project execution in water treatment applications across diverse industries.

You will collaborate with Sales Representatives, perform plant surveys, and provide data-driven recommendations to optimize client operations.