Senior Warehouse Leader - Ecommerce & Cold Chain Ops

allofresh; Indonesia; On-site; IDR 300,000,000 - 420,000,000; Full time

Job summary

AlloFresh Indonesia is seeking a Senior Warehouse Manager to lead end-to-end warehouse operations from inbound to outbound, ensuring SLA attainment and high throughput in a fast-moving e-grocery environment.

You will develop SOPs for inventory control, manage large warehouse teams, and partner with Supply Chain, Logistics, Commercial, and Tech to drive improvements with WMS, scanning and automation to support daily fulfillment targets.

Qualifications

• 7–10 years of experience in warehouse or distribution center operations, preferably in e-commerce, e-grocery, FMCG, or retail.
• At least 5 years in a leadership role managing large warehouse teams.
• Strong understanding of warehouse processes, inventory management, and cold chain operations.
• Hands-on experience with WMS, inventory systems, and warehouse performance reporting.
• Proven ability to manage high-volume, fast-moving operations under tight SLA and time pressure.
• Strong people management skills to lead, discipline, and motivate teams.
• Data-driven mindset with strong analytical and problem-solving capabilities.
• Excellent communication and cross-functional collaboration skills.
• Willing to work in shifts and be hands-on when required.

Responsibilities

• Lead end-to-end warehouse operations from inbound to outbound.
• Meet SLA, productivity, cost efficiency, and accuracy targets in a high-volume environment.
• Develop SOPs for inventory control, FIFO/FEFO, shrinkage, and cold chain.
• Monitor KPIs: order fulfillment, picking accuracy, inventory accuracy, On-Time Fulfillment, cost per order.
• Oversee manpower planning, recruitment, scheduling, and performance evaluation.
• Collaborate with Supply Chain, Logistics, Commercial, and Tech to handle promotions and spikes.
• Oversee inventory management, cycle counting, and reconciliation to minimize variance and loss.
• Ensure safety, hygiene, and food handling standards, including cold storage.
• Drive continuous improvement via process optimization and adoption of WMS/automation.
• Prepare and present reports and improvement plans to management.

Skills

Warehouse operations

Leadership

Data-driven

Analytical skills

Cross-functional collaboration

People management

WMS experience

Shift work

Tools

WMS

Job description

AlloFresh Indonesia is seeking a Senior Warehouse Manager to lead end-to-end warehouse operations from inbound to outbound, ensuring SLA attainment and high throughput in a fast-moving e-grocery environment.

You will develop SOPs for inventory control, manage large warehouse teams, and partner with Supply Chain, Logistics, Commercial, and Tech to drive improvements with WMS, scanning and automation to support daily fulfillment targets.