Warehouse Team Leader: 3PL Ops & SAP/WMS Expert

PT Unilever Oleochemical Indonesia; Sumatera Utara; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

PT Unilever Oleochemical Indonesia (UOI) seeks an experienced warehouse supervisor to lead daily operations across receiving, storage, picking, staging, loading and dispatch at Sei Mangkei, North Sumatra.

You will monitor 3PL performance against SLA/KPI, ensure inventory accuracy in SAP/WMS, and drive improvements while coordinating with Logistics, Production, Quality, Customer Service, and Finance to ensure end-to-end service delivery.

Qualifications

• Minimum Bachelor Degree in any major.
• 4+ years' warehouse management experience, preferably with 3PL providers.
• Proactive, agile, cross-functional and multicultural collaboration.
• Strong analytics and logical thinking.
• Excellent communication and presentation skills; fluent in English.
• Proficient in Microsoft Excel and PowerPoint.
• Willing to be based in Sei Mangkei, North Sumatra.

Responsibilities

• Lead and supervise daily warehouse operations: receiving, storage, picking, staging, loading and dispatch.
• Monitor 3PL performance against SLA/KPI: productivity, inventory accuracy, order fulfillment, space utilization, service level.
• Ensure 3PL compliance with SOPs, safety, quality, 5S, security and regulatory standards.
• Monitor inventory accuracy; stock receiving, put-away, picking, transfers, cycle counts and reconciliation.
• Ensure accurate SAP/WMS transactions and alignment with physical stock.
• Lead investigations into incidents: product damage, loss, delays, safety incidents and other deviations.
• Coordinate with Logistics, Supply Chain, Production, Quality, Customer Service, Transporters, Finance and stakeholders for end-to-end service.

Skills

Warehouse management

Analytical skills

Cross-cultural teamwork

Excel

PowerPoint

English language (written and spoken)

Education

Bachelor's degree

Tools

SAP

WMS

Job description

PT Unilever Oleochemical Indonesia (UOI) seeks an experienced warehouse supervisor to lead daily operations across receiving, storage, picking, staging, loading and dispatch at Sei Mangkei, North Sumatra.

You will monitor 3PL performance against SLA/KPI, ensure inventory accuracy in SAP/WMS, and drive improvements while coordinating with Logistics, Production, Quality, Customer Service, and Finance to ensure end-to-end service delivery.