Warehouse Team Leader: 3PL Ops & Continuous Improvement

Unilever; Sumatera Utara; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Unilever is seeking a hands-on Warehouse Leader to drive operations in a fast-paced facility in Sei Mangkei, North Sumatra. You will supervise receiving, storage, picking, packing, and dispatch while ensuring safety and on-time delivery.

You will monitor 3PL performance, optimize inventory accuracy, and lead cross-functional teams to resolve issues and improve service levels. Fluent English and strong analytical skills are essential.

Qualifications

• Minimum Associate Degree (D3) with major(s).
• 4+ years in managing warehouse, preferably with experience working with and managing a 3PL warehouse provider.
• Proactive with strong agility and ability to work across cross-functional, multi-cultural teams.
• Strong analytics skills and logical thinking.
• Solid communication and presentation skills, including cross-cultural communication.
• Proficient in Microsoft Excel and Microsoft PowerPoint.
• Fluent in English, both written and spoken.
• Willing to relocate to Sei Mangkei, North Sumatra.

Responsibilities

• Lead and supervise daily warehouse operations, ensuring safe, efficient, and timely execution of receiving, storage, picking, staging, loading, and dispatch activities.
• Monitor 3PL performance against SLA/KPI, including productivity, inventory accuracy, order fulfillment, and service levels.
• Ensure 3PL operations comply with SOPs, safety, quality, 5S, security, and regulatory standards.
• Monitor inventory accuracy and execution of stock receiving, put-away, picking, transfer, cycle counting, and reconciliation.
• Ensure accurate warehouse transactions in SAP/WMS and alignment between physical stock and system inventory.
• Lead investigation and resolution of incidents involving damage, loss, discrepancies, delays, and safety incidents.
• Coordinate with Logistics, Supply Chain, Production, Quality, Customer Service, Transporters, and Finance to resolve issues and ensure end-to-end service delivery.

Skills

Leadership

Analytical thinking

Cross-functional collaboration

3PL management

Warehouse operations

Problem solving

Microsoft Excel

Communication

English fluency

Education

Associate degree (D3)

Tools

SAP

WMS

Job description

Unilever is seeking a hands-on Warehouse Leader to drive operations in a fast-paced facility in Sei Mangkei, North Sumatra. You will supervise receiving, storage, picking, packing, and dispatch while ensuring safety and on-time delivery.

You will monitor 3PL performance, optimize inventory accuracy, and lead cross-functional teams to resolve issues and improve service levels. Fluent English and strong analytical skills are essential.