Waitress (Daily Worker)

IBIS; Indonesia; On-site; IDR 44,640,000 - 78,120,000; Full time

Benefits offered by this job

Employee benefit card

Learning programs

Career growth

CSR/ESG involvement

Job summary

ibis Surabaya City Center membuka kesempatan bagi staf F&B untuk memberikan layanan tamu yang prima dengan menerima dan menyajikan pesanan makanan dan minuman. Pekerjaan ini menuntut ketelitian, kecepatan, serta kemampuan menjaga kebersihan area dining dan berkoordinasi dengan dapur.

Persyaratan: minimal 1 tahun pengalaman di bidang yang sama, fasih berbahasa Inggris dan bahasa nasional, serta orientasi tamu yang kuat.

Qualifications

• Pengalaman minimal 1 tahun di bidang yang sama.

Responsibilities

• Memberikan layanan tamu yang luar biasa dengan menerima dan menyajikan pesanan makanan dan minuman, memastikan akurasi dan pelayanan tepat waktu, menjaga kebersihan dan kerapian area dining, merespons permintaan tamu, serta berkoordinasi dengan dapur dan departemen lain untuk pengalaman bersantap yang lancar.

Skills

Guest oriented

Service minded

Job description

Uraian Perusahaan

ibis Surabaya City Center is strategically located in the heart of the city. Close to the famous historical place in Surabaya, Tugu Pahlawan, easy access from Gubeng Railway Station, 40 minutes from Juanda International Airport and within walking distance to the banks, government offices, and shopping center.

The hotel offers 224 comfortable rooms and air-conditioned rooms equipped, all-day Dining restaurant, lobby bar and meeting rooms.

Uraian Pekerjaan

Responsible for providing excellent guest service by taking and serving food and beverage orders, ensuring accuracy and timely service, maintaining cleanliness and organization of the dining area, responding to guest requests, and coordinating with the kitchen and other departments to ensure a smooth and pleasant dining experience.

Kualifikasi

Having experience at the same field min 1 years.

Fluent in English (and national language) others language a plus.

Guest oriented and service minded

Informasi Tambahan

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.