waiters

PT Svea Laboratories International; Jakarta Utara; On-site; IDR 39,060,000 - 61,380,000; Full time

Job summary

PT Svea Laboratories International is seeking a Waiter/Waitress or Server to provide outstanding guest service in a hospitality environment. You will welcome guests, take orders, explain menus and promotions, and ensure positive dining experiences. The role requires customer-focused individuals who thrive in fast-paced settings and can work well in a team.

The position emphasizes attentiveness, accuracy in order taking, and maintaining a clean dining area to ensure guest satisfaction.

Qualifications

• Minimum 1 year of experience as a Waiter/Waitress, Server, or similar position.
• Experience in Restaurant, Lounge, Bar, Hotel, Café, or Hospitality.
• Good communication and interpersonal skills.
• Strong customer service and hospitality mindset.
• Able to work efficiently in a fast-paced environment.
• Able to work under pressure, especially during busy hours.

Responsibilities

• Welcome and greet guests in a friendly and professional manner
• leading guests to their tables and provide menus when required
• Explain menu items, ingredients, promotions, and recommendations to guests
• Take food and beverage orders accurately and efficiently
• Ensure all orders are properly communicated to the kitchen and bar
• Serve food and beverages according to the restaurant's service standards
• Follow up with guests during their dining experience to ensure satisfaction
• Respond to guest requests promptly and professionally
• Perform table clearing and resetting efficiently
• Maintain cleanliness and organization of the dining area

Skills

Customer service

Communication

Teamwork

Attention to detail

Fast-paced environment

Education

SMK/SMK or equivalent

Job description

A Waiter/Waitress or Server role in a restaurant, lounge, bar, hotel, café, or hospitality setting, responsible for delivering excellent guest service and ensuring a positive dining experience.

Key responsibilities

Welcome and greet guests in a friendly and professional manner

leading guests to their tables and provide menus when required

Explain menu items, ingredients, promotions, and recommendations to guests

Take food and beverage orders accurately and efficiently

Ensure all orders are properly communicated to the kitchen and bar

Serve food and beverages according to the restaurant's service standards

Follow up with guests during their dining experience to ensure satisfaction

Respond to guest requests promptly and professionally

Perform table clearing and resetting efficiently

Maintain cleanliness and organization of the dining area

About you

Minimum 1 year of experience as a Waiter/Waitress, Server, or similar position

Experience in Restaurant, Lounge, Bar, Hotel, Café, or Hospitality

Minimum education SMA/SMK or equivalent

Good communication and interpersonal skills

Strong customer service and hospitality mindset

Able to work efficiently in a fast-paced environment

Able to work under pressure, especially during busy hours

Able to work independently and as part of a team

Good attention to detail and order accuracy

Physically fit and comfortable standing and walking for extended periods

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