Waiter/Waitress/Server (New Outlets)

KOPIKINA INDONESIA; Jakarta Timur; On-site; IDR 22,320,000 - 33,480,000; Full time

Job summary

KOPIKINA INDONESIA in Jakarta is seeking a friendly waitress to join our team. You will greet guests, take orders, and ensure accurate delivery of meals with a focus on guest satisfaction.

In this fast-paced setting, you will multitask, maintain cleanliness, and support daily restaurant operations while building strong product knowledge and outstanding service. A minimum 1 year of experience and a high school diploma are required, with shifts assigned as needed.

Qualifications

• Minimum 1 year of experience as a waitress in a restaurant.
• High school diploma or equivalent, a hospitality background is must.
• Ability to multitask and work efficiently in a fast-paced environment.
• Patient, friendly, and possesses strong product knowledge.
• Active communication skills and good customer listening abilities.
• Flexible to work in shifts based on operational needs.

Responsibilities

• Greet and Assist Customers – Welcome guests, take orders, and provide excellent service.
• Serve Food and Drinks – Deliver orders accurately and promptly while maintaining quality standards.
• Handle Customer Requests – Address inquiries, resolve complaints, and ensure guest satisfaction.
• Maintain Cleanliness – Keep tables, dining areas, and workstations clean and organized.
• Support Restaurant Operations – Assist in setting up, restocking supplies, and closing duties as.

Skills

Customer service

Multitasking

Communication

Active listening

Hospitality

Education

High school diploma or equivalent

Hospitality background

Job description

Greet and Assist Customers – Welcome guests, take orders, and provide excellent service.

Serve Food and Drinks – Deliver orders accurately and promptly while maintaining quality standards.

Handle Customer Requests – Address inquiries, resolve complaints, and ensure guest satisfaction.

Maintain Cleanliness – Keep tables, dining areas, and workstations clean and organized.

Support Restaurant Operations – Assist in setting up, restocking supplies, and closing duties as.

Qualification:

Minimum 1 year of experience as a waitress in a restaurant.

High school diploma or equivalent, a hospitality background is must.

Ability to multitask and work efficiently in a fast-paced environment.

Patient, friendly, and possesses strong product knowledge.

Active communication skills and good customer listening abilities.

Flexible to work in shifts based on operational needs.

Your application will include the following questions:

• Which of the following types of qualifications do you have?
• How many years' experience do you have as a waitperson?
• Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)