Waiter/Waitress

PT Situjujur Nusantara Sejahtera; Payangan; On-site; IDR 44,640,000 - 89,280,000; Full time

Job summary

PT Situjujur Nusantara Sejahtera in Bali seeks friendly waitstaff to warmly greet guests, present menus, and take accurate orders. You will ensure timely service, maintain clean dining areas, and handle guest requests with professionalism. Collaboration with kitchen and bar staff is essential for smooth operations.

Candidates should be able to stand for long periods, wear the required uniform skirt, and maintain a presentable appearance. Flexibility for weekends and holidays is expected.

Qualifications

• Proficient in English, both spoken and written.
• Previous experience in F&B service is a plus.
• Excellent communication and interpersonal skills.
• Friendly, attentive, and customer-focused attitude.
• Able to stand and move around for extended periods.
• Well-groomed and presentable appearance.
• Waiters / waitress has to be willing to wear a skirt as part of the uniform.
• Natural makeup is required for waiters / waitress during working hours.
• Able to work flexible hours, including weekends and holidays.

Responsibilities

• Greet and welcome guests in a warm and courteous manner.
• Present menus, take accurate food and beverage orders, and make recommendations when needed.
• Serve food and drinks promptly and ensure customer satisfaction throughout the dining experience.
• Maintain cleanliness and organization of dining areas and workstations.
• Handle guest requests, concerns, or complaints professionally and efficiently.
• Collaborate with kitchen and bar staff to ensure smooth service flow.
• Follow hygiene, safety, and service standards at all times.
• Process billing and manage payment transactions accurately.

Skills

English proficiency

F&B experience

Communication

Interpersonal skills

Customer focus

Stamina

Grooming

Uniform dress code

Makeup standards

Flexible hours

Job description

Greet and welcome guests in a warm and courteous manner

Present menus, take accurate food and beverage orders, and make recommendations when needed

Serve food and drinks promptly and ensure customer satisfaction throughout the dining experience

Maintain cleanliness and organization of dining areas and workstations

Handle guest requests, concerns, or complaints professionally and efficiently

Collaborate with kitchen and bar staff to ensure smooth service flow

Follow hygiene, safety, and service standards at all times

Process billing and manage payment transactions accurately

Qualifications:

Proficient in English, both spoken and written

Previous experience in F&B service is a plus

Excellent communication and interpersonal skills

Friendly, attentive, and customer-focused attitude

Able to stand and move around for extended periods

Well-groomed and presentable appearance

Waiters / waitress has to be willing to wear a skirt as part of the uniform

Natural makeup is required for waiters / waitress during working hours

Able to work flexible hours, including weekends and holidays