Villa Operations Lead, Bali Private Estate

BALIMMO DEVELOPMENT GROUP; Provinsi Bali; Vor Ort; IDR 120.000.000 - 200.000.000; Vollzeit

Zusammenfassung

BALIMMO DEVELOPMENT GROUP is seeking an experienced Villa Manager for a private villa in Canggu, Bali. You will oversee daily operations, ensure guest satisfaction, manage staff performance, and uphold high property standards.

Responsibilities include supervising housekeeping, maintenance, security, and gardening; ensuring pre-check-in readiness; handling guest inquiries and complaints; preparing operational reports; managing petty cash and budgets; coordinating with vendors; and scheduling and

Qualifikationen

• Diploma or Bachelor's Degree in Hospitality Management or related field.
• 2–3 years of experience as Villa Manager/Property Manager/Hotel Supervisor.
• Strong understanding of OTA systems, channel managers, and revenue management basics.
• Fluent in English (spoken and written).
• Ability to work independently and under pressure.

Aufgaben

• Supervise and manage daily villa operations (housekeeping, maintenance, security, and gardening staff).
• Ensure the villa is fully prepared and meets quality standards prior to guest check-in.
• Handle guest inquiries, special requests, and complaints promptly and professionally.
• Prepare daily, weekly, and monthly operational reports (occupancy, revenue, and expenses).
• Manage petty cash, operational budgets, and control expenses effectively.
• Coordinate with vendors and contractors for maintenance and repair works.
• Conduct staff scheduling, training, and performance evaluations.

Kenntnisse

Leadership

Guest relations

Staff management

Communication

Problem-solving

English fluency

Ausbildung

Diploma or Bachelor's Degree in Hospitality Management or related field

Jobbeschreibung

BALIMMO DEVELOPMENT GROUP is seeking an experienced Villa Manager for a private villa in Canggu, Bali. You will oversee daily operations, ensure guest satisfaction, manage staff performance, and uphold high property standards.

Responsibilities include supervising housekeeping, maintenance, security, and gardening; ensuring pre-check-in readiness; handling guest inquiries and complaints; preparing operational reports; managing petty cash and budgets; coordinating with vendors; and scheduling and