Villa Ops & Guest Experience Lead - Seminyak/Canggu

Inivie; Canggu; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

Inivie is seeking a seasoned Villa Manager to lead daily villa operations in Bali, focusing on guest satisfaction, housekeeping, and maintenance. The role requires strong leadership and excellent English communication, with readiness to manage guest relations and resolve issues efficiently.

Based in Seminyak or Canggu, the position offers hands-on leadership in a hospitality-focused environment and requires 2+ years in a similar role.

Qualifications

• Minimum 2 years of proven experience as a Villa Manager or similar hospitality role.
• Strong leadership, organizational, and communication skills.
• Deep understanding of villa operations, including housekeeping, maintenance, and guest relations.
• Excellent command of English, both spoken and written.
• Able to handle guest complaints with professionalism and a problem-solving mindset.
• Tech-savvy and familiar with basic villa management systems.
• Detail-oriented with strong multitasking abilities.
• Flexible, proactive, and able to work under pressure.
• Willing to be placed in Seminyak or Canggu area.

Skills

Leadership

Organizational skills

Communication

Guest relations

Problem solving

Tech-savvy

Attention to detail

Multitasking

Flexibility

Proactive mindset

Location flexibility

Tools

Villa management systems

Job description

Inivie is seeking a seasoned Villa Manager to lead daily villa operations in Bali, focusing on guest satisfaction, housekeeping, and maintenance. The role requires strong leadership and excellent English communication, with readiness to manage guest relations and resolve issues efficiently.

Based in Seminyak or Canggu, the position offers hands-on leadership in a hospitality-focused environment and requires 2+ years in a similar role.