Villa Coordinator

PT. Impian Property Management; Provinsi Bali; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

PT. Impian Property Management in Bali seeks an experienced Hospitality Manager with 1–2 years in villa or hospitality leadership to oversee guest experiences and staff coordination.

The ideal candidate holds a Diploma (D3) or SMK in Hospitality or Tourism, demonstrates strong English, leadership, and guest dispute resolution, and can ensure compliance with local regulations.

Qualifications

• Diploma (D3) or SMK in Hospitality or Tourism is preferred.
• 1–2 years of experience in a villa or hospitality managerial role.
• Good English skills, both spoken and written, are a plus.
• Leadership and team management abilities.
• Effective communication with guests, staff, and external parties.
• Experience in handling guest issues and complaints swiftly.
• Skilled in negotiation.
• Understanding of local regulations and compliance.

Responsibilities

• Handle check-in and check-out.
• Arrange working schedules for housekeeping, gardener, and pool man.
• Ensure the guest has an amazing experience.

Skills

Leadership and team management

Effective communication

Guest handling

Issue resolution

Negotiation

English proficiency

Education

Diploma (D3) or SMK in Hospitality or Tourism

Job description

Preference education of Diploma (D3) or SMK in Hospitality or Tourism. From other majors are also welcome to apply

1–2 years of experience in a villa or hospitality managerial role

Good English skills, both spoken and written is a plus

Leadership and team management abilities

Effective communication with guests, staff, and external parties

Experienced in handling guest

Ability to handle issues and complaints swiftly

Skilled in negotiation

Understanding of local regulations and compliance

Tasks & responsibilities

• Handle check-in and check-out
• Arrange working schedules for housekeeping, gardener, and pool man
• Ensure the guest has an amazing experience