Underground Support Supervisor - Balikpapan, Indonesia

Sandvik Group; Balikpapan; On-site; IDR 240,000,000 - 320,000,000; Full time

Job summary

Sandvik Mining and Rock Solutions in Balikpapan, Kalimantan Timur invites applications for an Underground Support Supervisor. You will coordinate underground field technicians, ensure tool availability, and maintain safety and Sandvik standards on site.

The role requires 4+ years in maintenance of mining equipment, strong hydraulics/electrical knowledge, and ability to troubleshoot Sandvik or similar OEM units, with readiness to travel as needed.

Qualifications

• Over 4 years of experience in maintenance, ideally in the mining or heavy equipment underground industry.
• Proven track record in maintaining and troubleshooting Sandvik or similar OEM mining equipment (e.g., loaders, drill rigs, underground trucks).
• Have a strong foundation in electric and hydraulic
• Have knowledge and understanding of the Can Bus system
• Have experience and understand the risks of working in Sandvik underground unit (L&H, DD, DS, DL-series)
• Only candidates who meet the qualifications will be processed

Responsibilities

• Responsible for ensure communication and provide aftermarket support for each underground project assigned to him.
• Responsible for ensuring critical parts and stock recommendations on the sheet meet customer operational needs. This role requires communication and agreements involving the customer.
• Ensure each technician has the appropriate tools and equipment for their assigned tasks.
• Ensure paperwork and work permits are prepared for each technician on duty.
• Ensure all special tools are in good condition and available – colaboration with field service support Balikpapan.
• Map technician needs based on their respective specializations – prepare projective training need for technician base on future requirement.
• Provide reports and feedback to the L&H and DRRI Division through CRM Feedback.
• Ensure all work is carried out in accordance with Sandvik standards.
• Ensure all work carried out by the team is carried out properly, in accordance with Sandvik standards and the standards of the location where the team works.
• Able to adapt and continue to develop according to market and customer needs outside of current main responsibilities.

Skills

Hydraulics

Electrical systems

CAN Bus system

Tools

CAN Bus system

Job description

Sandvik Mining and Rock Solutions in Balikpapan, Kalimantan Timur invites applications for an Underground Support Supervisor. You will coordinate underground field technicians, ensure tool availability, and maintain safety and Sandvik standards on site.

The role requires 4+ years in maintenance of mining equipment, strong hydraulics/electrical knowledge, and ability to troubleshoot Sandvik or similar OEM units, with readiness to travel as needed.