Treasures Client Advisor

DBS; Jakarta Pusat; On-site; IDR 20,000,000 - 32,000,000; Full time

Job summary

DBS in Jakarta Capital Place is seeking a Treasures Service Executive for the Consumer Banking Group on a fixed-term contract. You will provide exceptional service to Treasures clients, handle a range of banking transactions, and identify tailored financial solutions to meet client goals.

The role requires customer-facing banking experience, strong communication, and proficiency with banking systems, with a focus on accuracy, compliance, and collaborative teamwork.

Qualifications

• Experience in a customer-facing role within banking or financial services.
• Strong communication and interpersonal skills to interact with diverse clients.
• Proficiency with banking systems and digital tools.

Responsibilities

• Provide exceptional customer service and support to Treasures clients, ensuring financial needs are met.
• Assist clients with banking transactions, including account management, fund transfers, and investment services.
• Identify client needs and provide tailored financial solutions to help them achieve their financial goals.
• Maintain accurate client records and ensure compliance with internal policies and regulatory requirements.
• Collaborate with cross-functional teams to deliver seamless and integrated services to clients.
• Continuously enhance product and service knowledge to provide clients with the most relevant and valuable information.

Skills

Customer-facing banking experience

Strong communication skills

Interpersonal skills

Proficiency with banking systems

Job description

DBS in Jakarta Capital Place is seeking a Treasures Service Executive for the Consumer Banking Group on a fixed-term contract. You will provide exceptional service to Treasures clients, handle a range of banking transactions, and identify tailored financial solutions to meet client goals.

The role requires customer-facing banking experience, strong communication, and proficiency with banking systems, with a focus on accuracy, compliance, and collaborative teamwork.