Direct Contract, Treasures Service Executive, Capital Place, Consumer Banking Group

DBS Bank Ltd; Jakarta Pusat; On-site; IDR 20,000,000 - 32,000,000; Full time

Job summary

DBS in Jakarta Capital Place is seeking a Treasures Service Executive for the Consumer Banking Group on a fixed-term contract. You will provide exceptional service to Treasures clients, handle a range of banking transactions, and identify tailored financial solutions to meet client goals.

The role requires customer-facing banking experience, strong communication, and proficiency with banking systems, with a focus on accuracy, compliance, and collaborative teamwork.

Qualifications

• Experience in a customer-facing role within banking or financial services.
• Strong communication and interpersonal skills to interact with diverse clients.
• Proficiency with banking systems and digital tools.

Responsibilities

• Provide exceptional customer service and support to Treasures clients, ensuring financial needs are met.
• Assist clients with banking transactions, including account management, fund transfers, and investment services.
• Identify client needs and provide tailored financial solutions to help them achieve their financial goals.
• Maintain accurate client records and ensure compliance with internal policies and regulatory requirements.
• Collaborate with cross-functional teams to deliver seamless and integrated services to clients.
• Continuously enhance product and service knowledge to provide clients with the most relevant and valuable information.

Skills

Customer-facing banking experience

Strong communication skills

Interpersonal skills

Proficiency with banking systems

Job description

## Direct Contract, Treasures Service Executive, Capital Place, Consumer Banking GroupApplylocations: Jakarta Selatantime type: Full timeposted on: Posted Yesterdayjob requisition id: WD86965**Business Function**As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.**Responsibilities*** Provide exceptional customer service and support to Treasures clients, ensuring their financial needs are met with the utmost care and attention* Assist clients with a wide range of banking transactions, including account management, fund transfers, and investment services* Proactively identify client needs and provide tailored financial solutions to help them achieve their financial goals* Maintain accurate and up-to-date client records, ensuring compliance with internal policies and regulatory requirements* Collaborate with cross-functional teams to deliver seamless and integrated services to clients* Continuously enhance product and service knowledge to provide clients with the most relevant and valuable information**Requirements*** Have experience in a customer-facing role within the banking or financial services industry* Strong communication and interpersonal skills, with the ability to build rapport and effectively interact with clients from diverse backgrounds* Proficient in using various banking systems and digital tools to provide efficient and accurate service* Ability to work in a fast-paced environment and prioritize tasks to meet deadlines* Commitment to providing exceptional customer service and a genuine interest in helping clients achieve their financial goals* Ability to work collaboratively with cross-functional teams and contribute to the overall success of the organization**Apply Now**We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.**Location:**Capital Place Branch**Job:**Customer Service**Schedule:**Contract (Fixed Term)**Employee Status:**Full time