Trainer - (Online Travel Agents/Airlines Industry)

TP; Kuta; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

TP Indonesia, Bali site is seeking an experienced Trainer with an airline industry background to join our team in Bali. You will deliver training for airline customer service teams and onboard new hires, developing engaging materials and sessions.

Ideal candidates have GDS familiarity, strong English (C1), and the ability to work onsite in Bali by 8 October 2026. This role is a hands-on trainer position within our Bali operations.

Qualifications

• Experience in a Training/Trainer role.
• Familiar with GDS systems.
• Experience in airline/aviation industry.
• Experience training customer service teams, preferably in a BPO or airline account.
• English proficiency at C1 level (spoken and written).

Responsibilities

• Deliver training programs for airline customer service teams
• Facilitate onboarding and product/process training for new hires
• Develop and deliver engaging training materials and sessions
• Provide coaching and constructive feedback to trainees
• Monitor trainees' progress and identify areas for improvement

Skills

Trainer

GDS systems

English C1

Aviation experience

Onsite Bali

Job description

TP Indonesia, Bali site is looking for an experienced and motivated Trainer with an airline industry background to join our team in Bali. This role is ideal for professionals who have previous experience delivering training within an airline, BPO, or customer service environment, particularly for airline-related operations.

What You'll Do:

• Deliver training programs for airline customer service teams
• Facilitate onboarding and product/process training for new hires
• Develop and deliver engaging training materials and sessions
• Provide coaching and constructive feedback to trainees
• Monitor trainees' progress and identify areas for improvement

What We're Looking For:

• Experience in a Training/Trainer role
• Familiar with GDS systems
• Previous experience in the airline/aviation industry is required
• Experience training customer service teams, preferably within a BPO or airline-related account
• English proficiency at C1 level, both spoken and written
• Able to work onsite in Bali
• Available to join by 8 October 2026