Telesales Supervisor

WOM Finance; Tangerang; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

WOM Finance is seeking a Tele Marketing Supervisor to lead and mentor the Tele Marketing Staff, ensuring targets are met and customer issues are resolved on the ground.

You will analyze performance, coach the team, and propose system enhancements to refine product pitching over the phone.

Based in Tangerang at Tangcity Mall, this on-site role offers collaborative growth, a clear career path in a fast-paced finance environment.

Qualifications

• Bachelor's degree required.
• 2+ years Tele Sales/Tele Marketing experience.
• Strong leadership and communication skills.
• Strong interpersonal skills.
• Knowledge of multi-finance business processes.
• Familiar with Microsoft Excel & Google Workspace.
• Willing to be placed at Tangcity Mall, Tangerang.

Responsibilities

• Oversee and coach the Tele Marketing Staff to achieve targets and resolve field issues.
• Recommend improvements to the Tele Marketing system to better target products.

Skills

Leadership

Communication skills

Interpersonal skills

People orientation

Finance knowledge

Education

Bachelor's degree

Tools

Microsoft Excel

Google Workspace

Job description

• Controlling and monitoring the activities of the Tele Marketing Staff team, coaching, giving motivation in achieving targets including helping to solve problems around Tele Marketing in the field.
• Make recommendations for Tele Marketing system improvements for the company's product offering by phone that are more accurate and targeted.

Job Qualifications:

• Candidate must possess at least bachelor's degree in any field.
• At least 2 years of working experience in Tele Sales/Tele Marketing.
• Strong interpersonal and good communication skills.
• Strong in leadership and people orientation.
• Having knowledge about multi-finance business process.
• Familiar to work with Microsoft Excel & Google Workspaces.
• Willing to be placed atTangcity Mall, Tangerang.