Telemarketing Staff

CBQA GLOBAL INDONESIA; Jakarta Utara; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

CBQA Global Indonesia is seeking a motivated Telemarketing Staff to generate qualified leads, engage prospective customers, and support business growth through effective communication.

This role requires a Diploma (D3) and at least 1 year of telesales experience. You will conduct cold calls, qualify leads, schedule appointments, present services, and maintain accurate records while building strong customer relationships.

Qualifications

• Diploma (D3) in any discipline.
• At least 1 year of telesales experience.
• Excellent verbal communication and interpersonal skills.
• Clear and confident speaking voice.
• Target-oriented with persuasion and negotiation skills.
• Able to work independently and in a team.
• Familiar with CRM or sales database systems is a plus.

Responsibilities

• Conduct cold calling and follow-up calls to prospective customers.
• Qualify leads and identify potential business opportunities.
• Schedule appointments or handover qualified prospects to the Sales Executive.
• Present company services and answer customer inquiries.
• Close sales opportunities when applicable.
• Maintain accurate records of customer interactions and sales activities.
• Build and maintain positive relationships with prospective customers.

Skills

Verbal communication

Interpersonal skills

Target-oriented

Teamwork

Education

Diploma (D3)

Tools

CRM systems

Job description

CBQA Global Indonesia is looking for a motivated Telemarketing Staff to generate qualified leads, engage prospective customers, and support business growth through effective communication and customer engagement.

Key responsibilities

Conduct cold calling and follow-up calls to prospective customers

Qualify leads and identify potential business opportunities

Schedule appointments or handover qualified prospects to the Sales Executive

Present company services and answer customer inquiries

Close sales opportunities when applicable

Maintain accurate records of customer interactions and sales activities

Build and maintain positive relationships with prospective customers

About you

Minimum Diploma (D3) in any discipline

Minimum 1 year of experience as a Telesales, preferably in a service-based

Excellent verbal communication and interpersonal skills

Clear and confident speaking voice

Target-oriented with strong persuasion and negotiation skills

Fast learner with a positive attitude

Able to work independently and collaboratively within a team

Familiar with CRM or sales database systems is a plus