Technical Writer

Azura Labs Official; Kota Semarang; On-site; IDR 90,000,000 - 150,000,000; Full time

Job summary

Azura Labs Official in Semarang, Indonesia seeks a skilled Technical Writer to develop user manuals, FAQs, and training materials for internal applications. You will collaborate with Product Managers, Business Analysts, Developers, and QA to capture workflows and ensure clarity.

You will translate complex concepts into clear Bahasa Indonesia and ensure consistency with company standards, using MS Word and Google Docs, while supporting onboarding and training sessions.

Qualifications

• Ability to write clear manuals and guides for end users.
• Explain technical terms for non-technical users.
• Experience with SDLC and internal applications.
• Proficient with MS Word and Google Docs.
• Detail-oriented and well organized.

Responsibilities

• Develop, write, and maintain user manuals, quick reference guides, FAQs, and training materials for internal applications.
• Collaborate with Product Managers, Business Analysts, Developers, and QA to gather information and understand application workflows.
• Translate technical terms, processes, and features into easy-to-understand instructions for end users.
• Ensure documentation is consistent in tone, style, and formatting based on company standards.
• Use screenshots, diagrams, and visuals to enhance clarity of user manuals.
• Support training and onboarding sessions by providing documentation as needed.

Skills

Excellent writing

Communication skills

Translate technical concepts

SDLC familiarity

Documentation tools

Attention to detail

Tools

MS Word

Google Docs

Job description

Key Responsibilities :

• Develop, write, and maintain user manuals, quick reference guides, FAQs, and training materials for internal applications.
• Collaborate with Product Managers, Business Analysts, Developers, and QA to gather information and understand application workflows.
• Translate technical terms, processes, and features into easy-to-understand instructions for end users.
• Ensure documentation is consistent in tone, style, and formatting based on company standards.
• Use screenshots, diagrams, and visuals to enhance clarity of user manuals.
• Support training and onboarding sessions by providing documentation as needed.

Qualifications :

• Excellent writing and communication skills in Bahasa Indonesia.
• Ability to understand technical concepts and explain them in simple terms.
• Familiarity with software development lifecycle (SDLC) and internal applications.
• Proficiency with documentation tools such as MS Word and Google Docs
• Detail-oriented, structured, and organized in managing multiple documents.
• Understanding of FMCG business processes (sales, distribution, supply chain, finance).
• Familiarity with knowledge management systems and user training.