Technical Writer

MSBU Konsultan; Cikoko; On-site; IDR 89,280,000 - 133,920,000; Full time

Benefits offered by this job

None

Job summary

MSBU Konsultan is seeking a skilled Technical Writer to create and write user documentation such as how-to guides, manuals, references, and instructions. The candidate will work closely with customer representatives to understand content needs and ensure clarity across technical topics.

The role emphasizes strong writing, editing, and communication, with experience in tools like Confluence, Notion, GitBook, SharePoint, Jira, Azure DevOps, and Wiki.js.

Qualifications

• Bachelor's degree in computer science, information technology, information systems or related field.
• 2-5 years of experience as a Technical Writer or similar role in IT/tech environment.
• Strong technical writing and editing skills.
• Ability to explain technical concepts clearly to different audiences.
• Experience with documentation tools such as Confluence, Notion, GitBook, SharePoint, or similar.

Responsibilities

• Create and write user documentation including how-to guides, manuals, references, or instructions.
• Explain complex concepts in simple terms.
• Meet with customer representatives regularly to understand content requirements.

Skills

Technical writing

Editing

Communication

Analytical thinking

Education

Bachelor's degree in CS/IT/IS

Tools

Confluence

Notion

GitBook

SharePoint

Jira

Azure DevOps

Wiki.js

Job description

The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also meet with customer representatives frequently in order to understand required content.

Key Requirements:

• Willing to be placed at Pulomas Office, East Jakarta.
• Bachelor's degree from a reputable university, preferably in Computer Science, Information Technology, Information Systems or a related field.
• 2-5 years of experience as a Technical Writer, Software Documentation Specialist, or similar role in an IT or technology environment.
• Strong technical writing, editing, and communication skills.
• Ability to understand technical concepts and explain them clearly to different audiences.
• Experience with documentation tools such as Confluence, Notion, GitBook, SharePoint, or similar platforms.
• Experience using JIRA, Azure DevOps, or other project management tools.
• Ecperience in Wiki.js
• Strong analytical thinking, attention to detail, and organizational skills.
• Has good English proficiency in , both written and spoken.