Technical Writer — IT Docs Specialist (East Jakarta)

VLink Inc; Jakarta Timur; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

VLink Inc. is seeking a skilled Technical Writer to create and maintain clear documentation for IT systems and software. You will translate complex technical concepts into user guides, collaborate with developers and analysts, and ensure accuracy and consistency across Confluence, Notion, GitBook, and SharePoint.

The role is based at Pulomas Office, East Jakarta. Ideal candidates have 2–5 years of relevant experience and strong English communication skills.

Qualifications

• Bachelor's degree in CS/IT/IS or related field.
• 2–5 years of experience in technical writing or similar in IT environment.
• Strong writing, editing, and communication skills with ability to explain complex concepts.
• Hands-on experience with Confluence, Notion, GitBook, SharePoint, or similar tools.
• Familiarity with JIRA, Azure DevOps, or other PM tools.
• Strong analytical thinking, attention to detail, and organizational skills.
• Good English proficiency in written and spoken communication.
• Willing to be placed at the Pulomas Office, East Jakarta.

Responsibilities

• Create, maintain, and update clear, accurate, and well-structured technical documentation for IT systems, software applications, and technical processes.
• Translate complex technical concepts into easy-to-understand documentation for technical and non-technical audiences.
• Collaborate with developers, business analysts, project managers, and other stakeholders to gather and validate technical information.
• Develop and maintain user guides, technical specifications, system documentation, process workflows, and other relevant documentation.
• Manage and organize documentation using Confluence, Notion, GitBook, SharePoint, or similar platforms.
• Track documentation progress, manage revisions, and coordinate updates using JIRA, Azure DevOps, or other project management tools.
• Review and edit documentation to ensure accuracy, consistency, clarity, and compliance with documentation standards.

Skills

Technical writing

Editing

Communication

Attention to detail

Analytical thinking

Organizational skills

English proficiency

Education

Bachelor's degree in CS/IT/IS or related field

Tools

Confluence

Notion

GitBook

SharePoint

Job description

VLink Inc. is seeking a skilled Technical Writer to create and maintain clear documentation for IT systems and software. You will translate complex technical concepts into user guides, collaborate with developers and analysts, and ensure accuracy and consistency across Confluence, Notion, GitBook, and SharePoint.

The role is based at Pulomas Office, East Jakarta. Ideal candidates have 2–5 years of relevant experience and strong English communication skills.