Technical Support – Polyurethane Binder Ink (NPD)

PT Dover Chemical; Cilegon; On-site; IDR 89,280,000 - 178,560,000; Full time

Job summary

PT Dover Chemical in Merak, Banten invites a Technical Support professional for polyurethane binder ink. You will support marketing for market penetration, conduct laboratory tests, and organize plant trials with customers to demonstrate product performance.

Prepare technical data under ISO procedures, monitor delivery and quality, and handle customer complaints while building trust and relationships; travel for domestic and overseas projects as required.

Qualifications

• Minimum bachelor degree (S1) in chemistry/chemical engineeing
• Have knowledge and experience in application of PU binder ink
• Have knowledge and experience in R&D in flexible packaging will be advantage.
• Have knowledge and experience in developing the PU binder ink will be advantage.

Responsibilities

• Support marketing team for market penetration of the product
• Conducting application test of the products in the laboratory
• Preparing and conducting plant trial of the product in customer
• Preparing and complying technical data under ISO procedure
• Monitoring delivery and quality of the product to/in customers
• Handle customer complain and seeking method to overcome
• Maintain good relationship with customer
• Collecting data of experience and expectation of customer to the product
• Making reports timely on visits to customers and presenting them.

Skills

Problem solving

Leadership

Communication

Target orientation

Customer care

Building trust

Personal accountability

Education

Bachelor's degree in chemistry/chemical engineering

Job description

Technical Support – Polyurethane Binder Ink (NPD)

Support marketing team for market penetration of the product

Conducting application test of the products in the laboratory

Preparing and conducting plant trial of the product in customer

Preparing and complying technical data under ISO procedure.

Monitoring delivery and quality of the product to/in customers.

Handle customer complain and seeking method to overcome.

Maintain good relationship with customer.

Collecting data of experience and expectation of customer to the product

Making reports timely on visits to customers and presenting them.

Requirements :

Minimum bachelor degree (S1) in chemistry/chemical engineeing

Have knowledge and experience in application of PU binder ink

Have knowledge and experience in R&D in flexible packaging will be advantage.

Have knowledge and experience in developing the PU binder ink will be advantage.

Have soft skills such as problem solving,leadership,ccommunication skill, target orientation, customer care, and building trust and personal accountability.

Fluency in English (advantage).

Regular placement will be in Merak – Banten, and travel to domestic or overseas customers

Subject : Technical Support – Polyurethane Binder Ink

“Only shortlisted candidates will be processed“

Chemicals & Plastics Manufacturing 101-1,000 employees

PT. Dover Chemical was incorporated as an Indonesian PMA Chemical Company in 1980. We are located in Merak, 120km from Jakarta, Indonesia.

We have four main bussinesses :

Production of Paraformaldehyde

Production of formaldehyde and formaldehyde resins (UF, MF, PF, PUF)

Production of emulsion adhesives

Tank storage operator

We are an R&D focused and performance-based company. We are ISO-certified for ISO 14001: 2015, ISO 9001:2015 and ISO 45001:2018

We are a leading Multi National Company in Indonesia which standard ISO 9001, 14001, 18001. Our company was founded in 1960, is engaged in Chemical Manufacturing and Terminalling.

To support and execute our business continues to grow, currently we are in need of workforce that is innovative, dynamic, proactive.

PT. Dover Chemical was incorporated as an Indonesian PMA Chemical Company in 1980. We are located in Merak, 120km from Jakarta, Indonesia.

We have four main bussinesses :

Production of Paraformaldehyde

Production of formaldehyde and formaldehyde resins (UF, MF, PF, PUF)

Production of emulsion adhesives

Tank storage operator

We are an R&D focused and performance-based company. We are ISO-certified for ISO 14001: 2015, ISO 9001:2015 and ISO 45001:2018

We are a leading Multi National Company in Indonesia which standard ISO 9001, 14001, 18001. Our company was founded in 1960, is engaged in Chemical Manufacturing and Terminalling.

To support and execute our business continues to grow, currently we are in need of workforce that is innovative, dynamic, proactive.